Getting help

Sony VAIO Desktop User Guide

n N

51

Getting help

This section describes how to get help and support from Sony, as well as troubleshooting tips for your computer.

Sony's support options

Sony provides several support options for your computer.

Printed documentation supplied with your VAIO desktop

￿

The Customer Guide, explaining how to start your computer and use the basic functions. This guide

 

also gives you the information you need to access VAIO-Link.

￿

The Getting Started brochure, giving you a list of the items in the box and a summary of the bundled

 

applications.

￿

Your Sony Guarantee conditions;

￿

A Safety Regulations Guide for your information.

Online user guides supplied with your documentation CD-ROM

￿

The Hardware Guide explains how to use your computer and connect peripheral devices. It contains a

 

list of specifications of your computer and accessories.

￿

The Software Guide lists the pre-installed software titles and explains how to use the utility programs

 

and perform basic computer tasks.

￿

The Customer Service Guide gives you complete information on the VAIO-Link Services.