Getting help

Sony VAIO Desktop User Guide

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2If this does not work, press <Ctrl> + <Alt> + <Delete>. The Close Program dialog box appears. Click

Shut Down.

3If this does not work, press the power button and hold it for at least four seconds. This turns off the power.

4Unplug the computer from the mains.

My system is running slowly

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The system response time varies, depending on the number of applications that are open and running.

 

Close any application that you are not currently using.

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Increasing the system memory may also help. The computer has two memory slots. For memory

 

upgrades, use only 3.3V PC-133 CL3 168pin SDRAM DIMM modules. For information on installing

 

memory, please see the online manual, Adding and removing a memory module (page 66).

My computer locks up

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If you suspect an application is locking your system, you can try to stop it. To do this, press

 

<Ctrl>+<Alt>+<Delete> once, select the application that is locking your system, and then click End

 

Task.

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If the above method does not work or you do not know which application is locking your system, restart

 

the computer. On the Windows® taskbar, click the Start button, click Shut Down, and then select

 

Restart in the list and click OK.

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If the above method does not work, press the power button and hold it for at least four seconds. This

 

turns off the power.

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If your computer locks up while playing a CD-ROM or DVD-ROM, stop the CD, and shut down the

 

computer by pressing <Ctrl>+<Alt>+<Delete>, and then click Shut Down.