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Sony PCV-RX1 Getting help, Sony's support options, Printed documentation supplied with your VAIO desktop, Online user guides supplied with your documentation CD-ROM

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Getting help

Sony VAIO Desktop User Guide

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Getting help

This section describes how to get help and support from Sony, as well as troubleshooting tips for your computer.

Sony provides several support options for your computer.

Sony's support options

Printed documentation supplied with your VAIO desktop

The printed part of your documentation pack contains the following:

	A Getting Started brochure, where you will find a brief description of the items in your box, some
	specifications of your VAIO desktop, and how to set up your computer;
	A Customer Guide, where you will find all the basic information to start using your VAIO desktop, as
	well as troubleshooting and VAIO-Link information;
	Your Sony Guarantee conditions.
	A Safety Regulations Guide for your information.
	A Modem Regulations flyer applying to the modem.

Online user guides supplied with your documentation CD-ROM

The documentation CD-ROM included in your documentation pack contains the following:

1The Sony VAIO Desktop User Guide:

	Using your VAIO desktop shows you how to use the standard components of your system. In this
	part of the manual you will also find out what you can do with a Memory Stick™.
	Connecting peripheral devices explains how you can add functionality by connecting various
	peripherals.

Contents

Page Read this first Notice Energy Star® Environmental information - Eco info Safety information Owner's record Warnings Audio/video equipment emitting electromagnetic radiation Connectivity Never install modem or telephone wiring during a severe lightning storm Be cautious when installing or modifying telephone lines Regulatory information Disposing of batteries Welcome Documentation pack Printed documentation Online documentation 2The Software Guide: About the software Customizing your VAIO desktop Using the Product Recovery CD-ROMs Your Sony VAIO desktop and its accessories Ergonomic considerations Position and viewing angle of the monitor Furniture and posture Lighting Ventilation – And finally – Using your VAIO desktop Front panel Back panel Starting your computer Shutting down your computer Registering your computer Using the keyboard Page Page Combinations and functions with the Windows® key Combinations and functions with the Fn key Indicators Using the shortcut keys Using the mouse Using the CD-RWand DVD-ROMdrives Reading and writing CDs Playing DVDs Page Using the modem Using the correct phone plug Expansion capabilities Using power saving modes Using Standby mode go to Performance and Maintenance in the Control Panel and open Power Options go to in the and open To activate Standby mode manually, use one of these two methods: Using Hibernate mode Press the Standby button on the keyboard Operation returns to the same state as before Using the Memory Stick™ Why Memory Stick™ Compactness Capacity Security Versatility Reliability Generic Memory Stick™ MagicGate Memory Stick™ OpenMG/SonicStage the PC from CDs, the Internet and/or other sources and media Copyright protection the permission of the person who created the work Compatible devices Inserting a Memory Stick™ Removing a Memory Stick™ Connecting peripheral devices Connecting a projector Connecting an external microphone Connecting a Universal Serial Bus (USB) device Connecting a printer Connecting an i.LINK™ device Connecting a digital video camera recorder Connecting two VAIO computers Connecting to a network Getting help Sony's support options Printed documentation supplied with your VAIO desktop Online user guides supplied with your documentation CD-ROM Other sources of information Troubleshooting About the computer and software Exit <F9 Get Default Values Load default configuration now Yes My computer locks up <Ctrl <Delete Task Manager Press <Alt>+<F4 The Turn off computer box appears box appears Select Restart Windows® locks up during shutdown Mouse Properties Buttons Switch primary and secondary buttons About the display About CDs and floppy disks Clean the disc with an appropriate cleaner I cannot play a DVD-ROM listed on the packaging of the disc Appearance and Themes Display - Settings to 800 x 600 using 8-bitcolour My floppy disk drive cannot write to a disk protected Check that the disk is properly inserted into the floppy disk drive Some titles require specific files that are located on the application CD-ROM Insert the disc and try starting the program again About sound About peripherals 2 Under Printer Tasks, click Add a printer Add Printer Wizard Finish 1Click on Start and then Printers and Faxes Refresh About digital video captures and DVgate Upgrading your VAIO computer Opening the side cover Position the main unit so the back panel is facing you Locate the tab on the upper right side of the rear panel Lift the side cover away from the unit and set it aside and pull it back until the side cover releases Inserting a PCI add-onboard Adding memory Page Installing a new memory module Page 11Reinstall the power supply and any add-oncards or components you removed 12Reinstall the power supply by following these steps: Replace the screw that secures the power supply to the rear of the chassis 13Replace the side cover as described in Closing the side cover (page 74) Viewing the amount of memory Closing the side cover Precautions On handling the hard disk On using the power source On handling your computer On handling floppy disks On handling compact discs On handling Memory Sticks™ Specifications Page Page Page Glossary