— 11 —
SAT-A55/B55
74
You cannot record programs with your VCR •Make sure that your VCR is connected correctly (see page 10).
•IfyouwanttousetheVCRControlfeature,makesurethatthe
VCRController is connected correctly (see page 11). Also make
surethat you have selected the correct VCR Manufacturer Code
(seepage 27).
•If you are using the VCR Control featureto record a future
program,make sure that your VCR is turned off before the
programbegins. The VCR Control feature will turn on the VCR
andsta rt recording.
•Make sure that the program you are trying to recorddoesn't
conflictwith any Locks & Limits you have set.
•If you are trying to record a pay per view program, you must first
orderthe program (see page 45).
•Some pay pe rvie wp rograms may be protected by Macrovision
copyprotection at the discretion of the copyright owner.If so, it
maynot be possible to record these programs.
Access Card problems •Make sure your Access Card is inserted correctly (see page 13).
•Contact your service provider with any other Access Card
problems.
Remote control does not work • Make surethat the batteries are inserted correctly and that the
batteriesare not weak (see page 7).
•Remove and then reinsert the batteries without pressing any
buttonson the remote control.
•To operate your TV or other equipment, make sure that the
remotecontrol is set up to operate that equipment (see page 65).
Ifthe batteries are removed orbecome weak, you may need to set
upthe remote control to operate other equipment again.
•P ress the FUNCTION b utton on the remote controlo f the
equipmentyou want to operate (SAT,TV, VTR, and/or CABLE).
Thesebuttons will f lash to show which equipment the remote
controlis set to operate.
•SAT-A55 model only: Ifthere is a problem when using the RF
function,check that the RF Antenna is connected correctly
(seepage 12).
•SAT-A55 model only: Make sure thatthe remote control and the
DigitalSatellite Receiver are both using the same security code
(seepage 33–34).
Audio noise •SAT-A55 model only: If you connect the DIGITAL OUT jack to
equipmentthat is not Dolby Digital compatible, set the Dolby
Digitaloption to “off” (see page 64). Not all optical jacks on
audiosystems are Dolby Digi tal compatible.
“Frozen” picture or display •Press both the GUIDE and ARROW DO WNbutt ons at the same
timeon the front panel of theDigital Satellite Receiver to reset
thereceiver.
Problem What you can do
Ifyou are unable to resolve problems with yoursystem, see “Customer Support” inside the front cover.
Troubleshooting (continued)