Trouble symptoms and remedies

If a problem is caused by the connected computer or other equipment, please refer to the connected equipment’s instruction manual.

SymptomCheck these items
No picture

 

 

 

 

 

If the 1 (power) indicator is not lit

• Check that the power cord is properly connected.

 

after power cord is connected, or if

 

 

the 1 (power) indicator is not lit

 

 

after the power switch is pressed,

 

 

 

 

 

If “CABLE DISCONNECTED”

• Check that the video signal cable is properly connected and all plugs are firmly seated in

 

appears on the screen,

their sockets (page 7).

 

 

• Check that the video input connector’s pins are not bent or pushed in.

 

 

• Check that the input select setting is correct (page 9).

 

 

• A non-supplied video signal cable is connected. If you connect a non-supplied video

 

 

signal cable, “CABLE DISCONNECTED” may appear on the screen before entering the

 

 

power saving mode. This is not a malfunction.

 

 

 

 

If “NO INPUT SIGNAL” appears on

• Check that the video signal cable is properly connected and all plugs are firmly seated in

 

the screen, or the 1 (power)

their sockets (page 7).

 

indicator is orange,

• Check that the video input connector’s pins are not bent or pushed in.

 

 

• Check that the input select setting is correct (page 9).

xProblems caused by a computer or other equipment connected, and not caused by the monitor

•The computer is in the power saving mode. Try pressing any key on the keyboard or moving the mouse.

•Check that your graphics board is installed properly.

•Change your graphic board to the latest driver. Or match the version of your graphic board to the current OS.

•When using a laptop computer, set the output of your computer to video out (for details on video out setting, contact your computer manufacturer).

•Check that the computer’s power is on.

•Restart the computer.

If “OUT OF RANGE” appears on

x Problems caused by a computer or other equipment connected, and not

the screen,

caused by the monitor

 

• Check that the video frequency range is within that specified for the monitor. If you

 

replaced an old monitor with this monitor, reconnect the old monitor and adjust the

 

computer’s graphics board within the following ranges:

 

Horizontal: 28–80 kHz (analog RGB), 28–64 kHz (digital RGB)

 

(SDM-G76D/SDM-G96D)

 

28–81 kHz (analog RGB), 28–66 kHz (digital RGB) (SDM-G206W)

 

Vertical: 56–75 Hz (analog RGB), 60 Hz (digital RGB) (SDM-G76D/SDM-G96D)

 

56–75 Hz (<1680 ⋅ 1050 analog RGB), 56–60 Hz (=1680 ⋅ 1050 analog

 

RGB)

 

60 Hz (digital RGB) (SDM-G206W)

 

Resolution: 1280 ⋅ 1024 or less (SDM-G76D/SDM-G96D)

 

1680 ⋅ 1050 or less (SDM-G206W)

 

• Start your OS in Safe mode and restart the computer after setting the resolution. The

 

setting of safe mode varies depending on your OS. For more details, contact your

 

computer manufacturer.

If you are using Windows and replaced an old monitor with this monitor,

•If you replaced an old monitor with this monitor, reconnect the old monitor and do the following. Select “SONY” from the “Manufacturers” list and select “SDM-G76D” , “SDM-G96D” or “SDM-G206W” from the “Models” list in the Windows device selection screen. If the model name of this monitor does not appear in the “Models” list, try “Plug & Play.”

If using a Macintosh system,

• If you use the Macintosh adapter (not supplied), check that the Macintosh adapter and the

 

video signal cable are properly connected.

 

 

20 (GB)