Additional Information
Troubleshooting
If you have any questions or problems not covered below, please consult your nearest Sony service facility.
Clock Power
Playback
Symptom | Remedy |
The ?/1ON/STANDBY switch | • Connect the mains lead to the mains securely. |
does not function. |
|
The power is turned on but the | • Moisture condensation has occured. Turn the power |
VCR does not operate. | off, unplug the mains lead and leave the VCR to dry |
| for over four hours. |
The clock has stopped and | • The clock stops if the VCR is disconnected from the |
mains for more than eight hours (for | |
window. | TH, ED817TH, ED815PS and ED515PS only) and 24 |
| hours (for |
| only). Reset the clock (and timer). |
The playback picture does not | • Make sure the TV is set to the video channel. If you are |
appear on the TV screen. | using a monitor, set it to video input. |
| • If you made connections using the aerial cable only, |
| make sure the RF channel number is set correctly for |
| your area. |
The playback picture has no | • Set the PAL/MESECAM option in the SET UP MENU |
colour or unusual colour. | according to your local colour system. |
The picture or sound is distorted. • Adjust the tracking with the TRACKING +/– buttons. | |
| • Make sure the colour system is set to the system that |
| the tape was recorded in. |
| • If you made connections using the aerial cable only, |
| make sure the TV system is set correctly for your area. |
The picture is not clear, or a | • The video heads are dirty (page 55). Clean the video |
message appears indicating that | heads using the Sony |
the video heads need cleaning. | video head cleaning cassette. If these cleaning cassettes |
| are not available in your area, have the heads cleaned |
| at your nearest Sony service facility (a standard service |
| charge will be required). Do not use a commercially |
| available liquid type cleaning cassette other than |
| Sony’s, as they may damage the video heads. |
| • If a message appears, this indicates that the Head |
| Condition Sensor has detected dirty video heads. |
| Follow the |
| Head Condition Sensor, see page 55. |
| • The video heads may have to be replaced. Consult |
| your local Sony service facility for more information. |
The picture rolls vertically | • Adjust the vertical hold control on the TV or monitor. |
during picture search. |
|
The picture has no sound. | • The tape is defective. |
| • If you made A/V connections, check the audio cable |
| connection. |
| • If you made connections using the aerial cable only, |
| make sure the TV system is set correctly for your area. |
The sound is unstable or has an | • When you play a tape with the same sound recorded |
echo. | on both the |
ED818ME/SG, ED817TH and | the AUDIO MIX option in the SET UP MENU is set to |
ED815PS only) | OFF. |
continued
Additional Information 53