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Sony DCR-TRV60, TRV70 Symptom, During recording, — Troubleshooting —, Cause and/or Corrective Actions

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— Troubleshooting —

Types of trouble and how to correct trouble

If you run into any problem using your camcorder, use the following table to troubleshoot the problem. If the problem persists, remove the power source and contact your Sony dealer. If “C:ss:ss” appears on the screen, the self-diagnosis display function has activated. See page 191.

During recording

Symptom	Cause and/or Corrective Actions
START/STOP does not operate.	• The POWER switch is not set to CAMERA.
	c Set it to CAMERA (p. 25).
	• Your camcorder automatically turns off to prevent the
	battery pack from running out and to protect the tape
	when your camcorder has been in recording standby for
	more than five minutes.
	c Set the POWER switch to OFF (CHG) and then to
	CAMERA.
	• The tape has run out.
	c Rewind the tape or insert a new one (p. 8, 39).
	• The write-protect tab is set to SAVE >.
	c Use a new cassette or slide the tab (p. 8, 195).
	• The tape is stuck to the drum (moisture condensation).
	c Remove the cassette and leave your camcorder for at
	least one hour to acclimatize (p. 202).
The power goes off.	• Your camcorder automatically turns off to prevent the
	battery pack from running out and to protect the tape
	when your camcorder has been in recording standby for
	more than five minutes.
	c Set the POWER switch to OFF (CHG) and then to
	CAMERA.
	• The battery pack is dead or nearly dead.
	c Install a fully charged battery pack.
The picture in the viewfinder is not	• The viewfinder lens is not adjusted.
clear.	c Adjust the viewfinder lens (p. 31).
SteadyShot does not work.	• STEADYSHOT in	is set to OFF in the menu settings.

cSet it to ON (p. 174).

The autofocusing function does not	• The setting is the manual focus.
work.	c Press FOCUS to enable the autofocus (p. 63).
	• Shooting conditions are not suitable for autofocus.
	c Adjust the focus manually (p. 63).
The picture does not appear in the	• The LCD panel is open.
viewfinder.	c Close the LCD panel (p. 28).
A vertical band appears when you	• The contrast between the subject and background is too
shoot a subject such as lights or a	high. This is not a malfunction.
candle flame against a dark
background.

Troubleshooting

(continued on the following page)

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Contents

Operating Instructions Owner’s Record DCR-TRV70 Welcome WARNING To prevent fire or shock hazard, do not expose the unit to rain or moisture For customers in the U.S.A and CANADA CAUTION Declaration of Conformity Note: Recording moving pictures or still images, and playing them back Capturing images on the computer Main Features Other uses Functions for adjusting exposure during recording Functions for giving images more impact OFF Quick Start Guide Getting Started Recording – Basics Playback – Basics Advanced Recording Table of contents Viewing images with your computer Using the Network function (DCR-TRV70only) Connecting the power cord Inserting a cassette Recording a picture on a tape (p. 25) Monitoring the playback picture on the LCD screen (p. 39) Inserting a “Memory Stick” (p. 104) Recording still images on a “Memory Stick” (p. 109) Monitoring the playback still image on the LCD screen PLAY — Getting Started — DCR-TRV70only Types of differences Note on Cassette Memory Note on TV color systems Using this manual Precautions on connecting with other equipment Precautions on camcorder care Lens and LCD screen/finder (on mounted models only) recording in any way 1AC-L15A/L15BAC Adaptor (1), power cord (1) (p. 16) 2NP-FM50rechargeable battery pack 3A/V connecting cable (1) (p. 44) 4Wireless Remote Commander (1) (p. 215) 5Size AA (R6) battery for Remote Commander (2) (p. 216) Installing or removing the battery pack (1) (2) To remove the battery pack If you use the large capacity battery pack Step 1 Preparing the power source Charging the battery pack “InfoLITHIUM” battery pack (M series) (3) (4) Note on the CHARGE lamp Charging time Recording time Playing time Checking the status of the battery pack – Battery Info During charging Battery Info While the remaining battery time is being calculated Connecting to a wall outlet PRECAUTION Notes about three months (6) (7) (8) (9) Step 2 Setting the date and time To return to FN (Function) When using your camcorder abroad If you use your camcorder in an area where daylight saving time is used Note on the time indicator Simple setting of clock by time difference World time difference To return to FN To execute settings To cancel settings To make screen indicators disappear DISPLAY/BATT INFO Step 3 Using the touch panel Operation buttons on each display When the POWER switch is set to CAMERA When the POWER switch is set to VCR When the POWER switch is set to MEMORY — Recording – Basics — lamp Microphone Recording a picture Note on recording 1.5 times To enable smooth transition Note on the LOCK switch Indicators displayed during recording Remaining battery time Recording mode STBY/REC Time code/Tape counter After recording Adjusting the LCD screen When monitoring on the LCD screen Shooting with the mirror mode Picture in the mirror mode LCD BRT Adjusting the viewfinder Viewfinder backlight Even if you adjust VF B.L Attaching the supplied lens hood When you use the filter (optional) Using the zoom feature To use zoom greater than 10⋅ When you shoot close to a subject Shooting backlit subjects – Back light function BACK LIGHT To cancel the back light function When shooting backlit subjects Shooting in the dark Using Super NightShot To cancel Super NightShot Using the NightShot Light Using Color Slow Shutter To cancel Color Slow Shutter While using NightShot, you cannot use the following functions: While using Super NightShot or Color Slow Shutter While using Super NightShot, you cannot use the following functions: NightShot Light While using Color Slow Shutter, you cannot use the following functions: End search To cancel end search End search If the tape has a blank portion between recorded portions Checking recordings – End search/Edit search/Rec Review Edit search Rec Review — Playback – Basics — To stop playback To rewind the tape To fastforward the tape To view a still image (playback pause) Playing back a tape To display the screen indicators – Display function DATA CODE DISPLAY BATT INFO Using the Remote Commander To not display the various settings Data code Various playback modes To change the playback direction To locate a scene while monitoring the picture (picture search) To view the picture at slow speed (slow playback) To view the picture at double speed In the various playback modes When you play back the tape in reverse Slow playback If your TV is already connected to the VCR If your TV or VCR is a monaural type Viewing a recording on the TV If the equipment to be connected has an S video jack To display the screen indicators on the TV — Advanced Recording Operations — During tape recording standby During tape recording Press PHOTO deeply Still images While and after recording still images on the “Memory Stick” When you press PHOTO on the Remote Commander To record still images on a “Memory Stick” during tape recording Title START/STOP Recording on a tape Recording still images on a “Memory Stick” during recording standby To stop the countdown during recording on the tape HOLD: OUTDOOR ( ): INDOOR (n): To return to the automatic white balance If the picture is being taken in a studio lit by TV lighting To cancel the wide mode Using the wide mode Connection for a TV ID-1system ID-2system [a] NORM. FADER (normal) MOSC. FADER (mosaic) BOUNCE1) 2) OVERLAP2) FADER To cancel the fade in/out When you select OVERLAP, WIPE or DOT While using BOUNCE, you cannot use the following functions: Note on the BOUNCE mode NEG. ART [a] SEPIA B&W SOLARIZE [b] PASTEL [c] SLOW SHTR (slow shutter) STILL OLD MOVIE FLASH (flash motion) LUMI. (luminance key) DIG EFFT To cancel digital effect Shutter speed Shutter speed number When recording in the SLOW SHTR mode SPOTLIGHT PORTRAIT (soft portrait) SPORTS (sports lesson) BEACH&SKI SUNSETMOON (sunset & moon) Using PROGRAM AE To cancel PROGRAM AE EXPO– SPOT METER Focus ring FOCUS To return to the autofocus About expanded focus Focusing manually To focus precisely When you shoot close to the subject 9changes as follows: Focal distance information SPOT FOCUS Example (12) To cancel Interval Recording To cancel frame recording When using frame recording To cancel the Progressive Recording Mode When recording under fluorescent light When you record with Progressive Recording Mode To make the buttons on the LCD screen disappear Using the viewfinder To operate the items that do not appear Available recording time — Advanced Playback Operations — Pictures processed with picture effect Pictures processed with digital effect Power zoom lever ZOOM To cancel tape PB ZOOM Images in tape PB ZOOM In tape PB ZOOM Edge of the image ZERO SET MEMORY m N Before operation To cancel searching To superimpose a title Searching for the date by using Cassette Memory Searching a recording by date – Date search Searching for the date without using Cassette Memory — Editing — Connecting to the VCR Connecting with the A/V connecting cable Connecting with the i.LINK cable Dubbing a tape If your VCR is a monaural type If your VCR has an S VIDEO jack About the i.LINK connecting Pictures processed with picture effect, digital effect or PB ZOOM Step Using Digital program editing having the tape recorded on other equipment Operation Step 1: Connecting to the VCR Dubbing only desired scenes – Digital program editing (on a tape) Step 2: Setting the VCR for operation (13) (14) (15) (16) When the VCR does not operate correctly Set CONTROL to IR in the menu settings of your camcorder About the IR SETUP code Note on the IR SETUP code Step 3: Adjusting the synchronization of the VCR (10) Press Page Operation 1: Making a Program To finish making programs On a blank portion of the tape Erasing the program you have set To cancel erasing Erasing all programs To cancel erasing all programs Operation 2: Performing the program (Dubbing on the tape) To cancel dubbing during edit To end Digital program editing When the program has not been set You cannot record on the VCR in the following Connecting to the VCR or the TV Recording video or TV programs If your VCR has an S video jack When using the i.LINK cable Note on the Remote Commander [A] [b][c] [B] [C] Inserting a scene from a VCR – Insert editing To change the insert end point To insert a scene without setting the insert end point You cannot dub audio in the following cases: Preparing for audio dubbing Dubbing with the built-inmicrophone Connecting the microphone (optional) to the MIC jack Audio dubbing Connecting the microphone (optional) to the intelligent accessory shoe Connecting the A/V connecting cable to the AUDIO/VIDEO jack Adding audio on the recorded tape Using the Remote commander AUDIO DUB To add new sound more precisely We recommend that you add new sound on the tape recorded with your camcorder Monitoring the new recorded sound VACATION To use the custom title Superimposing a title on a cassette with Cassette Memory The titles superimposed with your camcorder To not display title Title setting Erasing a title To change a title you have stored To erase the character To enter a space (1) Insert a cassette with Cassette Memory you want to label (4) Select TAPE TITLE in , then press EXEC (7) Press SET. The label is stored in memory To erase the label you have made Select C in Step 5 to erase the label, then press SET Page — “Memory Stick” Operations — File format Still image (JPEG) Moving picture (MPEG) Typical image data file name Using a “Memory Stick” – Introduction On handling On location for use Notes on using the “Memory Stick Duo” (optional) Note on using the “Memory Stick PRO” (optional) Inserting a “Memory Stick” Ejecting a “Memory Stick” If “MEMORY STICK ERROR” appears Selecting the still image quality Setting Selecting the quality and size of image data Selecting the still image size Memory capacity of still images 1600 ⋅ 1200 image size Image quality Selecting the moving picture size Approximate number of still images and time of moving pictures you can record on a “Memory Stick” Still images FINE STANDARD POWER switch * The indication of the number of recordable still images Recording still images on a “Memory Stick” – Memory Photo recording While saving a still image data When you press PHOTO lightly in Step If you record still images when the POWER switch is set to MEMORY Recording images continuously NORMAL [a] ( ) HIGH SPEED [a] ( ) EXP BRKTG [b] ( ) The number of still images in continuous shooting While recording images continuously When shooting with the self-timeror the Remote Commander When HIGH SPEED is selected If remaining capacity on the “Memory Stick” is less than for three images Recording images with the flash (flash) t t Page Shooting with an auxiliary light – HOLOGRAM AF HOLOGRAM AF emitter About HOLOGRAM AF The HOLOGRAM AF does not emit light in the following cases: Sound recorded on the tape Title recorded on the tape Data codes recorded on the tape Recording an image from tape as a still image Recording a still image from other equipment C. CHROM M. LUMI M. CHROM M. OVERLAP Blue Superimposing a still image in the “Memory Stick” on an image – MEMORY MIX Image data modified with your computer The “Memory Stick” supplied with your camcorder stores 20 images: Sample images To change the still image to be superimposed To cancel MEMORY MIX When you select M. OVERLAP During recording To record still images as-isto the tape [b][b] To cancel Interval Photo Recording To stop recording Recording moving pictures on a “Memory Stick” – MPEG MOVIE recording When using an external flash (optional) Recording date/time Recording a still image Recording a moving picture To stop the countdown while recording a moving picture When self-timerrecording is finished Titles recorded on the tape If the “ AUDIO ERROR” indicator appears Data Codes recorded on the tape Recording a picture from a tape as a moving picture Recording a moving picture from other equipment Making a program To finish making a program If there is a blank portion between the IN point and the OUT point on the tape While making a program Recording edited pictures from a tape as a moving picture – Digital program editing (on a “Memory Stick”) Performing the program (Dubbing on a “Memory Stick”) To stop dubbing The NOT READY indicator appears on the screen when: Creating a new folder To cancel creating a new folder Choosing the recording folder To cancel Memory Photo playback When no file is in the folder Screen indicators during still image playback Notes on the data file number When a “Memory Stick” contains multiple folders Viewing a still image – Memory Photo playback Playing back six recorded images at a time (index screen) To return to the normal playback screen (single screen) PLAY To cancel MPEG MOVIE playback Viewing a moving picture – MPEG MOVIE playback Playing back a moving picture from a desired part Screen indicators during moving picture playback Current playback folder To cancel memory PB ZOOM In memory PB ZOOM Moving pictures recorded on the “Memory Stick” sss To cancel slide show To pause slide show To start slide show from a particular image -MARK Deleting selected images DEL To cancel deleting an image DEL Deleting all the images To cancel deleting all the images in the “Memory Stick” While the DELETING indicator appears Even if you delete all the images To change still images Memory capacity of still images after resizing MARK — Viewing images with your computer — Camcorder Connection Computer Reference pages Viewing images with a computer – Introduction When connecting to a computer with the DV port Viewing images recorded on the “Memory Stick” When connecting to a computer without a USB port Notes on using your computer Software Communications with your computer install a USB driver Recommended computer usage environment when connecting with the USB cable and viewing tape pictures on a computer OS: CPU: Connecting your camcorder to a computer using the USB cable (For Windows users) Recommended Windows environment Installing the USB driver Start the following operation without connecting the USB cable to the computer Installing Image Transfer Installing ImageMixer MEMORY MIX Album Replacing Win ASPI Making the computer recognize your camcorder Viewing picture recorded on the tape For Windows 2000, Windows XP users Page If you cannot install the USB driver Step 1: Uninstall the incorrect USB driver Windows XP: Windows 2000: Windows 98SE/Windows Me: Windows XP Step 2: Install the USB driver on the supplied CD-ROM Step1: Uninstall the incorrect USB driver Other OS: Step2: Install the USB driver on the supplied CD-ROM Capturing images with “ImageMixer Ver.1.5 for Sony” Viewing pictures recorded on the tape on a computer – USB Streaming (For Windows users) Viewing pictures live from your camcorder Capturing still images Capturing moving pictures To close “ImageMixer” If image data cannot be transferred by the USB connection If any trouble occurs Carry out the following operations after quitting the application: Making Video CDs – Easy Video CD Capturing images recorded on the tape onto a CD-R Capturing images live from your camcorder onto a CD-R Playing back a video CD Other Operating Systems: Maximum recording time on a video CD is about one hour Seeing the on-linehelp (operating instructions) of ImageMixer To close the on-linehelp If you have any questions about ImageMixer Page Viewing images recorded on the “Memory Stick” on a computer (For Windows users) Viewing images without Image Transfer Image file storage destinations and image files Image files recorded with your camcorder are grouped in folders ssss For Windows Me users (When your camcorder is recognized as the drive [F:]) When connecting to a computer with the USB cable Recommended Macintosh environment For Mac OS 8.5.1/8.6/9.0 users For Mac OS 9.1/9.2/Mac OS X (v10.0/v10.1/v10.2) Viewing images For Mac OS X (v10.0) users After capturing images and sound Capturing images from an analog video unit on a computer – Signal convert function If the computer has a USB port — Using the Network function — – DCR-TRV70only On trademarks How to hold your camcorder when operating network functions After using the stylus — Customizing Your Camcorder — MENU Changing the menu settings Menu items are displayed as the following icons: MANUAL SET CAMERA SET VCR SET Notes on SteadyShot •SteadyShot will not correct excessive camera-shake •Attachment of a conversion lens (optional) may influence SteadyShot If you cancel SteadyShot ST1 ST2 Low intensity High intensity Notes on LCD B.L. and VF B.L When you select image quality *The folder number is displayed in the sss Notes on formatting •Do not do any of the following while the FORMATTING indicator is displayed: –Turn the POWER switch to other positions –Operate buttons Page Notes on the LP mode Notes on AUDIO MODE •You cannot dub audio sound on the tape recorded in the 16-bitmode Notes on DEMO MODE * Instead of DST, SUMMERTIME appears on the screen for some models When recording a close subject In more than five minutes after removing the power source Other menu items are held in memory even when the power source is removed — Troubleshooting — During recording Symptom Types of trouble and how to correct trouble During playback During recording and playback cInstall a charged battery pack (p. 15, 16) •The AC Adaptor is not connected to a wall outlet cConnect the AC Adaptor to a wall outlet (p. 16) •You have not recorded on the new cassette yet (p. 37) When operating using the “Memory Stick” • The POWER switch is not set to MEMORY c Set it to MEMORY (p. 11) • The “Memory Stick” is not inserted c Insert a “Memory Stick” (p. 104) SymptomCause and/or Corrective Actions Others • Moisture condensation has occurred •Some troubles have occurred in your camcorder cRemove the cassette and insert it again, then operate your camcorder •Charging the battery pack is completed •The battery pack is not properly installed. c Install it properly (p. 15) LCD screen or viewfinder 5-digitdisplay 101-0001 Warning indicator pertaining to files C:21:00 Self-diagnosisdisplay (p. 191) EThe battery pack is dead or nearly dead %Moisture condensation has occurred Warning indicator pertaining to Cassette Memory Page — Additional Information — Selecting cassette types mark on the cassette Copyright signal When you play back Usable cassettes Audio mode When you play back a dual sound track tape Sound from speaker HiFi Sound Mode When the Cassette Memory function does not work Cleaning the gold-platedconnector What is the “InfoLITHIUM” battery pack Effective use of the battery pack Remaining battery time indicator About the “InfoLITHIUM” battery pack How to store the battery pack Battery life Disposaling of the battery pack What is i.LINK About the name “i.LINK” i.LINK Baud rate *What is Mbps About i.LINK i.LINK functions on this unit Required i.LINK Cable Using your camcorder abroad [a] [b] NTSC system PAL system PAL-Msystem Moisture condensation If moisture condensation has occurred Note on moisture condensation How to prevent moisture condensation Maintenance information and precautions Maintenance information Cleaning the video head Note on the video head Cleaning the LCD screen Charging the built-inrechargeable battery Charging the built-inrechargeable battery Adjusting the LCD screen (CALIBRATION) Precautions Camcorder operation On handling the tape Camcorder care About care and storage of the lens Rechargeable battery pack Note on dry batteries If batteries are leaking Video camera recorder Specifications AC-L15A/L15B Rechargeable battery pack NP-FM50 — Quick Reference — Camcorder 6 FOCUS button (p. 63) 2 Focus ring (p. 63) 7 BACK LIGHT button (p. 34) Identifying parts and controls 0Lens cap (p. 25) qa RESET button qs LCD/Touch panel screen (p. 23) qd OPEN button (p. 25) DISPLAY/BATT INFO button (p. 18, 40) DV Interface e; i (headphones) jack (green) (USB) jack (p. 143) PHOTO button Stylus holder eg Intelligent accessory shoe (p. 94) r; EDITSEARCH button (p. 37) eh Shoe cover (p. 94) ra (flash) button (p. 113) ej Access lamp (p. 10, 104) rh Battery pack (p. 15, 16) rl Tripod receptacle Remote Commander 2DISPLAY button (p. 40) 3Memory control buttons 4SEARCH MODE button (p. 75, 76) 5Video control buttons (p. 43) To prepare the Remote Commander Notes on the Remote Commander Operation indicators LCD screen and Viewfinder A, B C, D F, G, H I, J, K, L M, N