Error Messages

Messages appear on the LCD under the following conditions. Take the remedial actions shown next to the messages to correct the problem.

Messages

Description and remedy

DOOR

The paper door is open.

 

tPress the OPEN/CLOSE button or

 

push the paper door to lock it.

 

 

EMPTY

• There is no paper loaded.

 

• Paper has been used up.

 

tLoad some paper.

 

 

COOL

The protection circuit that prevents the

 

thermal head from overheating has

 

been activated.

 

tWait for the message to disappear.

 

Printing will then resume

 

automatically.

 

 

LOCK

The menu operation function is locked.

 

The jog dial, CONTRAST control and

 

BRIGHT control are disabled.

 

tIf you want to perform menu

 

operations or use those controls,

 

contact the nearest authorized

 

dealer.

 

 

ERROR

An internal problem has occurred.

 

tContact the nearest authorized

 

SONY dealer.

 

 

NOINP

No video signal is input.

 

tInput a video signal.

 

 

ME:NG

The “MEDIA” menu item settings are

 

not correct.

 

tCheck whether the “MEDIA”

 

settings suit loaded printing paper.

 

tThe UP-970AD cannot use UPT-

 

210BL. Use UPP-210SE or UPP-

 

210HD printing paper.

 

 

Others

Error Messages 41