Troubleshooting

Troubleshooting

If the projector appears to be operating erratically, try to diagnose and correct the problem, using the following guide. If the problem still persists, consult with qualified Sony personnel.

Power

Symptom

Cause

Remedy

The power is not turned on.

The power has been turned off and on

Wait for about 120 seconds before turning on the

 

 

with the I / 1 key at a short interval.

power (see page 20 (GB)).

 

 

 

 

 

 

The lamp cover is detached.

Close the lamp cover securely (see page 30 (GB)).

 

 

 

 

 

 

The air filter is not inserted securely.

Insert the air filter securely (see page 31 (GB)).

 

 

 

 

Image

Symptom

Cause

Remedy

No picture.

Cable is disconnected or not connected

Check that the proper connections have been

 

properly.

made (see pages 15 (GB) to 17 (GB)).

 

Input selection is incorrect.

Select the input source correctly using the INPUT

 

 

key (see page 18 (GB)).

 

 

 

 

The picture is cut off.

Press the PIC MUTING key to release the muting

 

 

function (see page 19 (GB)).

 

The computer signal is not set to output

Set the computer signal to output to external

 

to external monitor.

monitor (see page 15 (GB)).

 

 

 

 

The computer signal is set to output to

Set the computer signal to output only to external

 

both the LCD of the computer and

monitor (see page 15 (GB)).

 

external monitor.

 

The picture is noisy.

Noise may appear on the background

Change the desktop pattern on the connected

 

depending on the combination of the

computer.

 

numbers of dot input from the connector

 

 

and numbers of pixel on the LCD panel.

 

 

 

 

On-screen display does not

STATUS in the SET SETTING menu has

Set STATUS in the SET SETTING menu to ON

appear.

been set to OFF.

(see page 26 (GB)).

 

 

 

The picture from INPUT B

Setting for INPUT-B TERM. in the SET

Set INPUT-B TERM. in the SET SETTING menu

connector is not projected.

SETTING menu is incorrect.

correctly according to the input signal (see page

 

 

26 (GB)).

 

 

 

The digital picture from INPUT

The connecting procedures are wrong.

Make connections using the proper procedures

B connector is not projected.

 

(see page 15 (GB)).

 

 

 

The picture from INPUT C is

There is something wrong with the

Set INPUT C FUNC. in the INSTALL SETTING

frozen.

network.

menu to OFF, then set it to ON again (see page 27

 

 

(GB)).

 

 

 

Color balance of the video

The color system of the input signal is

Set COLOR SYS in the PICTURE CTRL menu to

picture is not correct.

not set correctly.

match the color system of the input signal (see

 

 

page 23 (GB)).

 

 

 

32 (GB)