Sony VPL-PX21 operating instructions Troubleshooting, Power, Image, Symptom Cause Remedy

Troubleshooting

Troubleshooting

If you encounter a problem during operation, press the HELP key to display the help messages.

You can get these kinds of help messages:

•Image: A menu is not displayed. Colors are not correct.

•Sound: Sound is not output correctly.

•Other: The indicator lights up/flashes.

If you still have a problem after consulting the help messages, please check the following. If the problem persists, contact your Sony dealer.

Power

Symptom	Cause	Remedy
The power is not turned on.	The power has been turned off and on	Wait for about 120 seconds before turning on the
	with the I / 1 key at a short interval.	power (see page 19 (GB)).
	The lamp cover is detached.	Close the lamp cover securely (see page
		32 (GB)).
	The air filter cover is detached.	Close the air filter cover securely (see page
		33 (GB)).

Image

Symptom	Cause	Remedy
No picture.	Cable is disconnected or not connected	Check that the proper connections have been
	properly.	made (see pages 15 (GB) to 18 (GB)).
	Input selection is incorrect.	Select the input source correctly using the INPUT
		key (see page 19 (GB)).
	The picture is cut off.	Press the PIC MUTING key to release the muting
		function (see page 19 (GB)).
	The computer signal is not set to output	Set the computer signal to output to external
	to external monitor.	monitor (see page 15 (GB)).
	The computer signal is set to output to	Set the computer signal to output only to external
	both the LCD of the computer and	monitor (see page 15 (GB)).
	external monitor.
The picture is noisy.	Noise may appear on the background	Change the desktop pattern on the connected
	depending on the combination of the	computer.
	numbers of dot input from the connector
	and numbers of pixel on the LCD panel.
On-screen display does not	STATUS in the SET SETTING menu has	Set STATUS in the SET SETTING menu to ON
appear.	been set to OFF.	(see page 26 (GB)).

34 (GB)