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Troubleshooting

This chapter consists of a selection of suggestions for solving possible problems with your P908. If this does not help, please try the Solution Finder on www.SonyEricsson.com.cn. There you can also find other information that can be helpful.

Start-up problems

Device lock Phone locked is displayed followed by the prompt Enter lock code.

Your P908 is locked to prevent unauthorised use. To unlock the P908:

• Enter your device lock code, 0000 by default,

then press

or

.

P908 will not start

Handheld phone: recharge or replace the battery.

Make sure the contacts on the battery and charger are clean and avoid charging the battery in extreme temperatures.

Vehicle Handsfree: check that the P908 is properly inserted into the holder and check the fuse in the fuse holder (connected to the battery cable).

Key symbol The keypad is locked to prevent unintentional key action.

Press followed by to unlock the keys.

Indicator light

Flashes red This indicates that the battery is running low and soon needs recharging or replacing with a spare.

Lock problems

Insert card • Make sure a SIM card is activated and inserted into your P908. See ‘SIM card’ on page 11.

Blocked SIM If your PIN is entered incorrectly three times in a

cardrow, the SIM card will be blocked. You can unblock it by using your PUK. See ‘SIM card lock’ on page 40.

With Vehicle Handsfree (VHF) equipment, make sure that the following are inserted or connected: your P908 and its holder, the fuse in the fuse holder, and/or the external antenna.

Does not flash If the indicator light at the top of your P908 does not flash and no network is displayed there is no network within range. See ‘Telephone does not work’ on page 179.

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Troubleshooting