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Sony Ericsson P908 Troubleshooting, card, Key symbol, Device lock, Insert card, Blocked SIM, Lock problems, Does not flash, Indicator light, Start-upproblems, P908 will not start

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Troubleshooting

This chapter consists of a selection of suggestions for solving possible problems with your P908. If this does not help, please try the Solution Finder on www.SonyEricsson.com.cn. There you can also find other information that can be helpful.

Start-up problems

Device lock Phone locked is displayed followed by the prompt Enter lock code.

Your P908 is locked to prevent unauthorised use. To unlock the P908:

• Enter your device lock code, 0000 by default,

then press

or

.

P908 will not start

•Handheld phone: recharge or replace the battery.

•Make sure the contacts on the battery and charger are clean and avoid charging the battery in extreme temperatures.

•Vehicle Handsfree: check that the P908 is properly inserted into the holder and check the fuse in the fuse holder (connected to the battery cable).

Key symbol The keypad is locked to prevent unintentional key action.

Press followed by to unlock the keys.

Indicator light

Flashes red This indicates that the battery is running low and soon needs recharging or replacing with a spare.

Lock problems

Insert card • Make sure a SIM card is activated and inserted into your P908. See ‘SIM card’ on page 11.

Blocked SIM If your PIN is entered incorrectly three times in a

cardrow, the SIM card will be blocked. You can unblock it by using your PUK. See ‘SIM card lock’ on page 40.

•With Vehicle Handsfree (VHF) equipment, make sure that the following are inserted or connected: your P908 and its holder, the fuse in the fuse holder, and/or the external antenna.

Does not flash If the indicator light at the top of your P908 does not flash and no network is displayed there is no network within range. See ‘Telephone does not work’ on page 179.

178	Troubleshooting

Contents

User Guide Page Contents Introduction Getting to know your P908 Phone CommuniCorder Music player Internet Games Messages Contacts Viewer Synchronization and backup File manager Online services Dictionary Troubleshooting Guidelines for safe and efficient use Terms and definitions Technical data Index Page Introduction Getting to know your P908 A D Insertion and removal To insert the battery To remove the battery Charging the battery To charge the battery Tip When you start your P908 for the first time Flip closed Flip open Flip removed Standby view Selecting and starting applications Closing applications Options menu Navigation Virtual flip Page for Chinese input for latin input Page To remove the Memory Stick Duo Renaming a Memory Stick Duo To insert the Memory Stick Duo Copying and moving data Formatting a Memory Stick Duo Sharing data with other devices Memory Stick Duo Adapter Warning Compatibility Page Demo application To start the demo To stop the demo Phone Call list CommuniCorder Pictures (Flip open only) Video (Flip open only) Internet (Flip open only) Jotter Control panel (Flip open only) Calculator (Flip open only) Sound recorder Time (Flip open only) Application launcher views Folders Using the folder menu To copy all the files in a folder to another folder To move a file from one folder to another To copy a file to another folder Managing your files Zooming Sorting your files Sending and receiving items To send an item using Send as To handle items received in e-mailand multimedia messages To receive beamed items Methods for storing data Getting help Settings Entering text with the Flip closed Text entry types To input latin characters To input latin characters using T9 text input Page To input Chinese characters Jott Chinese key mapping To input Chinese punctuation Inserting symbols Entering text with the Flip open On-screenkeyboard To input latin and numeric characters Handwriting recognition Page Latin characters Page Chinese punctuation SIM card lock To activate the SIM card lock PIN2 Device lock To activate the device lock Change code To change a code Automatic key lock To activate or change the key lock Screen lock To activate or change the screen lock To lock the screen To unlock the screen Phone To make an emergency call To make a call using Speed dial To make a call using the Call list To make a call using the Contact list To make a call using voice control To end a call Shortcuts Incoming calls To handle an incoming call Options during or after a call Page Page To make and handle a new call during a call Conference calls To start a conference call To add a new conference party To manage a conference call To view the Call list with the Flip closed: To view the Call list with the Flip open: To delete calls from the Call list Speakerphone Silent mode Set up speed dial numbers To set a Speed dial number To edit or delete a Speed dial number Flight mode To use the Power menu To set flight mode on and off when Power menu is selected To set flight mode on or off Support for TTY To use the TTY device together with the P908 Support for ALS To select a line for outgoing calls Corporate phone services in P908 To set the phone preferences Incoming call picture Voice control To record a voice command Add to contacts Handsfree Divert calls To divert calls To add a contact to the Accepted Caller list Call waiting Accepted callers Restrict calls To restrict incoming calls To restrict outgoing calls Voice mail Calling cards Corporate phone services To set up corporate phone services TTY Accessory AoC - Call meter settings ALS settings To set the line tags CommuniCorder To delete the last video clip Delay timer To set the delay time To record video with delay timer Video status To take a picture To view the last picture To delete the last picture To set the delay time and the picture freeze time To take a picture with delay timer Image status To change preferences for the camera To restore default CommuniCorder preferences Pictures and Image editor Sending and receiving pictures Forward lock Zooming pictures, widescreen and full screen Deleting, moving, and copying To copy, delete or move multiple pictures To start the Image editor Editing pictures To zoom in and out To draw on a picture To add text to a picture To crop a picture To resize a picture Video To copy, delete or move multiple video clips To sort the video clips To record a clip using the CommuniCorder Managing video clips To rename a video clip Saving video clips To save a video clip from another application Sending and receiving video clips Applications How to connect to a streaming service To change the orientation of the picture in full screen mode To clear the download cache To change the proxy settings To change the media buffer size Music player Track-folderview To play a list randomly File list view Loop and random To loop a list To delete a track from the P908 Viewer Aeroplane Managing track folders To rename a track Preferences To select sound file types Saving sound files To save a track from another application Sending and receiving sound files Internet Browser view options Context-sensitivemenus Icons within a page To open a specific Web page To navigate through recently opened pages To save a page for off-linebrowsing To create a bookmark to the open page To disconnect from the Internet User authentication request WIM Access Signing documents Bookmark view options Icons To open a bookmark To view bookmark information To delete several bookmarks To set up the browser Basic settings Security settings Advanced settings Page Games Rules Play Solitaire To restart the game during a game To undo/redo a move Messages Before using Messages To save an e-mailmessage to Outbox Draft To store a new message in Draft To move a message from Outbox to Draft To write and send a text message To add an EMS item to your text message To format the text in the message using EMS features To save a received EMS item Incoming multimedia messages To play a received multimedia message To forward an MMS To store a received MMS item, for example a picture Creating and sending multimedia messages To create a new multimedia message To enter the recipient’s phone number Editing multimedia messages To insert an attachment To send the multimedia message Preferences to a multimedia message To add or delete a template Writing e-mails To write a new e-mail To mark an e-mailas urgent To enter addresses from Contacts when writing an e-mail Sending e-mail To send an e-mailmessage To save an e-mailmessage and send it later To move an e-mailmessage from Outbox to Draft Adding attachments Receiving attachments To save an attachment, for example a picture Reply with history Downloading To specify a size limit for e-mail,above which you only receive a header Downloading e-mailsautomatically To download your e-mailsautomatically Disconnecting and connecting Finding messages Get and send To get and send messages for one specific account To get and send messages for all your accounts Saving contact details To save the sender’s details Synchronized e-mails Area information Contacts Menu options in SIM Selecting a contact with the Flip closed To select a contact To send a text message To send a multimedia message To add a contact To delete a contact List view Edit view Using service and information numbers To call an Information number or Service number on the SIM card To create a new contact To add a field to a contact To add a DTMF tone sequence To send a DTMF tone sequence during a call To add a voice dialling command To add a note to a contact To add a photo or other picture to a contact To personalize the ring melody for a contact To change the details of a contact To delete a contact To create or edit a contact on the SIM card To move, send or delete a contact To search for an entry containing specific text Copying contacts to and from the SIM card To copy contacts from the SIM card To copy contacts to the SIM card To send your owner card To view or edit your owner card To change the preferred phone number Calendar To create re-occurringentries To edit an entry To find a certain entry To delete an entry To delete all entries in a period of time To move a Calendar item to Tasks To cut or copy Calendar entries to the Tasks application To customise the calendar view, General tab To customise the alarm settings To assign colours to your entries using the folders Tasks To open an existing entry To mark an entry as completed To sort the entries To make a copy of an entry or paste an entry To restore a deleted entry Page Jotter To delete a note Sound recorder To send a sound recording Calculator Time To specify your workdays To set the locations To set the number details To activate an existing alarm To set a new alarm Viewer To copy text from the document To search for a text in the document To change the document view To switch between draft view and complete layout To show/hide the spreadsheet grid lines To show/hide the spreadsheet headings To navigate in the workbook To navigate in a multi-pagepresentation/PDF File manager To delete one or more folders or files To change properties for one or more folders or files Online services Dictionary To look up previously entered words To use fuzzy search To use wildcards To look up bookmarked words To clear the history list To update a database To delete a database To move the line between the index and description To set-upDictionary PC Suite and multimedia for P908 Opening the Multimedia CD for P908 Installing applications From a PC Installing applications from your PC From the P908 Installing applications in the P908 Removing applications in the P908 Connecting to other devices To activate the infrared port on the P908 To activate the infrared port on the PC Send and receive Activating Bluetooth wireless technology Pairing To let your P908 initiate pairing with another device, such as a headset To let another device initiate pairing with your P908 To let a headphone initiate pairing with your P908 To remove a paired device from your P908 Passcodes Bluetooth share Synchronization and backup To make the synchronization settings Making a local synchronization To make an automatic synchronization To make a manual synchronization Remote synchronization settings To configure the remote synchronization server To select items to synchronise Making a remote synchronization Preconditions Performing a backup To make a backup To restore a backup Personalizing your P908 To choose the contact’s picture size 11:03 John S mith +4613244500 (h) End call Page Control panel Screen tab Power tab To activate the Power menu On the Location tab On the Numbers tab To listen to the selected ringtone or alert To change the default ring tone or alert Calls tab Messages tab Other tab Page Time & date tab To set the current date To set the current time To turn daylight saving time on Format tab THE CONNECTIONS TAB Security To add a network to the preferred list Accounts tab New GPRS account To create a new Internet account New Dial-Upor High-Speed Dial-Upaccount Page To edit an Internet account To delete an Internet account Preferred mode (bearer preference) Email tab To create a new e-mailaccount To edit an e-mailaccount To delete an e-mailaccount MMS tab SMS tab Area tab To enable Cell Information To turn Area Information on To add a new channel To turn a channel on or off To delete a channel To create a new WAP account Preferred tab THE OTHER TAB Security information Type of certificate Adding and deleting certificates IP security password Password Activation password Deleting information from applications Deleting or copying general files To delete files or copy files between folders Uninstalling applications To uninstall applications Enable PIN Disable PIN To change the PIN code Getting started with Internet and Messages To check that your SMS messaging settings are correct Accepting new Internet or Messaging settings Page Manually set up a WAP account The Dial-UpNetworking Wizard To edit a previously created DUN entry To define P908 as a modem To set up a Dial-Upentry for CSD or HSCSD Connecting To connect using a DUN entry created by the wizard Connection information GPRS status information GPRS data log To view information on an account To delete the log for an account To reset the log of an account To delete or reset the log of several accounts Session data Troubleshooting Communication problems Telephone does not work The persons talk with has Fax calls Problems to connect to a PC or another device wireless Not possible to establish connection using cable Memory full To start the storage manager Information in applications System failure Miscellaneous Guidelines for safe and efficient use Page What we will do Conditions Page Terms and definitions CSS DTMF DUN e-GSM EMS HSCSD HTML HTTP IMAP4 IrDA JPEG MBM MeT MIDI MIME OTA PCS PDA PDF Phone book RS232 Service Provider SGML SIM SMIL USB USSD vCal; vCalendar vCard VGA WIM WML WTLS W3C xHTML Technical data Infrared transceiver GPRS Maximum Data Rates (kbps) Integrated CommuniCorder Pictures (Image viewer) HSCSD Maximum Data Rates (kbps) Integrated browser EMS E-Mail SMS MMS Index