do not help, go to www.blackberry.com/support. This site also contains other useful information. For additional support, contact your service provider.
Messages deleted on the phone are not deleted in my corporate mail program.
Change the Delete setting from More > Tools > Reconcile in the BlackBerry Connect messaging account to All.
Messages marked as unread in my corporate mail program are not marked as unread on the phone. Turn Reconcile on from More > Tools > Reconcile in the BlackBerry Connect messaging account and select Reconcile now in BlackBerry Connect message view to get any updates.
Messages sent by a rule to a folder in my corporate mail program are not received on the phone. Check the supported folders setting in Folder redirection in your phone, or in the BlackBerry Connect Desktop for Sony Ericsson application in your PC. Make sure that the folder is supported. See Email folders on page 6 for more information.
A folder is selected for redirection, but the messages go into the Inbox.
If the supported folder is a sub folder of another supported folder, then messages will be received in the top level folder on the phone.
If messages from a folder are redirected to your phone even if you have not enabled the folder for redirection, you could be using an old version of Outlook.
A new message has been received as I can see it on the status bar of the phone, but when I go to the Inbox, there's no new message.
From the messaging view, highlight the BlackBerry folder and press on one of the two arrow icons to cycle between the available folders. The new message will be in one of these folders.
You can find which folders that are supported for redirection in the Folder redirection menu in the BlackBerry Connect account More > Tools menu on your phone. If you use the BlackBerry Connect Desktop for Sony Ericsson application on your PC, select the BlackBerry service and then go to the folder
26 Using BlackBerry Connect