STRATOSTEAM COUNTERTOP STEAMER | SERVICE |
SERVICE
WARNING
ADJUSTMENTS AND SERVICE WORK MAY BE PERFORMED ONLY BY A QUALIFIED TECHNICIAN WHO IS EXPERIENCED IN, AND KNOWLEDGEABLE WITH, THE OPERATION OF COMMERCIAL COOKING EQUIPMENT. TO ASSURE YOUR CONFIDENCE, CONTACT YOUR AUTHORIZED SERVICE AGENCY FOR RELIABLE SERVICE, DEPENDABLE ADVICE OR OTHER ASSISTANCE, AND FOR GENUINE FACTORY PARTS.
NOTICE
INSTALLATION OF OTHER THAN GENUINE SOUTHBEND PARTS WILL VOID THE WARRANTY ON THIS EQUIPMENT.
A serial plate is located on the right side of the steamer, near the top right corner. A second serial plate is located on the rear of the steamer near the top left corner (see Figure 1 on page 3).
Replacement parts (including parts not listed in this manual) may be ordered either through a Southbend Authorized Parts Distributor or a Southbend Authorized Service Agency.
When ordering parts, please supply the Model Number, Serial Number, Part Number, and Part Description.
This section contains troubleshooting flowcharts, procedures, and electric schematics to assist a qualified service technician in the servicing of a StratoSteam countertop steamer.
A description of how the steamer operates appears on the next page.
To remove a side panel (for access to the interior), remove the securing screw near the center of the bottom edge of the panel. To remove the top panel, remove the two securing screws on the rear face, then slide the top panel forward and off.
The door is
TROUBLESHOOTING FLOWCHARTS, PROCEDURES, AND WIRING DIAGRAMS
Find the symptom below that corresponds to the malfunction, then turn to the corresponding page. Follow the flowchart on that page until the problem is solved.
Troubleshooting Flowchart, Procedure, or Wiring Diagram | Page |
Troubleshooting Flowchart: Steamer Not Heating Up, “Power” Light Is Not Lit | 22 |
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Troubleshooting Flowchart: Steamer Not Heating Up Properly or Not Cooking Properly, “Power” Light is Lit | 23 |
Troubleshooting Flowchart: Buzzer Does Not Come On When Timer Runs Out | 24 |
Troubleshooting Procedure: Heating Cartridge Check (at Contactor) | 25 |
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Troubleshooting Procedure: Power Switch Check | 26 |
Troubleshooting Procedure: Contactor Check | 27 |
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Troubleshooting Procedure: Timer and Buzzer Check | 28 |
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Troubleshooting Procedure: Door Switch Check | 29 |
Troubleshooting Procedure: High Limit Thermostats Check | 30 |
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Troubleshooting Procedure: | 31 |
Troubleshooting Procedure: Water Solenoid Check | 32 |
Wiring Diagram for 208/220/240 Volt Models | 33 |
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Wiring Diagram for 480 Volt Models | 34 |
OWNER’S MANUAL 1185184 | PAGE 19 OF 48 |
