Understanding Status Messages
You may receive status messages under certain conditions. Before contacting Sprint Worldwide Customer Support, note the message, numeric code, and the conditions under which it appeared. The following table lists and describes the status messages.
Status | Message Description | |
Messages | ||
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Number Not | The number that you entered is not valid. | |
in Service | ||
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User Not | The phone that you called is either busy, | |
Available | turned off. Please try again later. | |
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User Not | The party that you called has not purchased this service. | |
Authorized | ||
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Please Try | This service is temporarily not available. Please try again | |
Later | later. | |
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Service | Service may not be activated properly. Please contact Sprint | |
Restricted | Customer Service to report the issue for resolution. | |
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Service Not | This feature is not available on the current network. | |
Available | ||
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| Either the service is not activated properly or the current | |
| network is available for emergency calling only. Adjust your | |
Emergency | network settings to check for other available networks. See | |
Calls Only | page 39 for details. If service is still not available after | |
| adjusting settings, contact Sprint Customer Service to report | |
| the issue for resolution | |
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