Getting Help, FromYourMOTOROLA | Sprint Nextel NNTN7985A

Getting Help

Managing Your Account

Online:www.nextel.com

Access your account information.

Check your minutes used (depending on your service plan).

View and pay your bill.

Enroll for online billing and automatic payment.

Purchase accessories.

Shop for the latest phones.

View available service plans and options.

FromYourMOTOROLA i1

Touch Dialer, *4 and then press Talk ` to check minute usage and account balance.

Touch Dialer, *3 and then press Talk `to make a payment.

FromAnyOtherPhone

Nextel Customer Service: 1-800-639-6111.

Business Customer Service: 1-877-639-8351.

OperatorServices

Operator Services provides assistance when you place collect calls or when you place calls billed to a local telephone calling card or third party.

Touch Dialer, 0 and then press Talk `.

For more information or to see the latest in products and services, visit us online at www.nextel.com.

Setting Up Service

1. Setting Up Service

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Sprint Nextel NNTN7985A_040810 Getting Help, Managing Your Account, FromYourMOTOROLA, FromAnyOtherPhone, OperatorServices

Contents

User Guide Manual number NNTN7985A ClassBDigitalDevice FCCNoticetoUsersPage Table of Contents Settings Web and Data ServicesCall Log Contacts S1. Important Safety Information Bluetooth WirelessS2. Manufacturer’s Warranty CameraPage Introduction Avoid dropping your mobile device Use and Care Setting Up Service Setting Up Your PhoneSetting Up Service Getting Started With Your Phone Your SIM CardLocating theSIMCard ToremoveyourSIMcard RemovingandInsertingtheSIMCard Memory Card InserttheMemoryCardToinsertyourSIMcard Battery and Charger InstallingtheBattery RemovingtheBattery Charging theBatteryUsing thePhoneCharger Activating Your Phone Turning Your Phone On and OffTurning YourPhoneOn Turning YourPhoneOff Touch Done to exit the setup wizard Setup Wizard Account Passwords Setting Up VoicemailAccountUsernameandPassword VoicemailPassword 10 1. Setting Up Service Getting Help OperatorServicesManaging Your Account FromYourMOTOROLA Phone Basics Your Phone12 2. Phone Basics Key and Connector Functions 5mm Headset Jack lets you attach a headsetPhone Basics Home Screen Widgets14 2. Phone Basics Apps Applications ShortcutsSearch ApplicationsTab 16 2. Phone Basics Viewing Status and Notification Information Phone Basics Touch Tips Navigating Through Menus and OptionsTouch 18 2. Phone Basics Drag TouchandHoldFlick Zoom AdjustVolume ScreenTimeoutMySign Rotate theScreen Displaying Your Numbers Entering TextTouchscreen Keyboard Select Keyboard Type Android Keyboard Typing Tips22 2. Phone Basics To enter several symbols, touch SYM Text Entry SettingsSwype Text Entry SwypeTypingTips Battery Tips General Tips Tips and Tricks24 2. Phone Basics Rugged Features Battery Cool DownAccessories 26 2. Phone Basics Using a Remote Direct Connect Button Making and Answering Calls Types of CallsMaking and Answering Calls Making Calls Phone CallsAnswering Calls Press Talk ` to answer an incoming call Emergency Calls Missed Phone CallsEndingaCall Todisplay aMissedCall entryfromthenotificationbar 30 3. Making and Answering Calls In-Call Options Finding a Number Saving a Phone NumberPhone Numbers With Pauses To dialorsave phonenumberswithpauses Making a Call From Contacts Nextel Direct ConnectMaking a Call From the Call Log Making a Phone Call While in a Direct Connect Call DialingDirect ConnectNumbers Making Direct Connect CallsTalking after your phone emits Chirping sound UsingJusttheMemberID Direct Connect TimeoutAnswering Direct Connect Calls Making DirectConnectCalls FromContactsor theCall Log Group Connect One Touch Direct ConnectMaking Group Connect Calls Creating Groups in Contacts Answering Group Connect CallsAdding Group Members Starting a Group Connect Call With a Direct Connect Number Storing Groups Nextel Direct SendGroup Connect Call Information Sending a Picture Receivinga Picture StartingaCallbySendingaPictureTosendapictureduringacall To startacallby sendingapicture SendingMyInfo Default setting is Line 1 onlyToacceptapicture To changewhichfieldsaresent 40 3. Making and Answering Calls SendingContactInformation Difference Between Group Connect and Talkgroup Calls TalkgroupsReceivingMyInfoorContactInformation Tostartacallbysending contactinformation Adding More Talkgroups Joining a TalkgroupMaking Talkgroup Calls 42 3. Making and Answering Calls Receiving Talkgroup Calls Call AlertsSending Call Alerts Responding to a Call Alert ViewingCallAlerts Using the Call Alert NotificationViewingCallAlertDateandTime RespondingtoCallAlertsintheQueue Create a message to be sent, and touch Update TosetupamessageforincomingoroutgoingcallsCall Status and Completion Tosendamessageafterreceivingormaking acall 46 4. Service Features The Basics Service Features The BasicsReceiving Messages Message Notifications Service Features The Basics Setting Up Your Voicemail BoxVoicemail Multimedia Messages MMS 48 4. Service Features The Basics Accessing MMS MessagesCreating and Sending Messages Entering Text Creating aMessage SendingorCancelingAddingMoreMessageOptions Replyingto aMessage 50 4. Service Features The Basics Accessing SavedDraftsDrafts Forwarding Messages Actions for Received Messages Navigating a Message StoringMessageInformation to Contacts 52 4. Service Features The BasicsGoingtoaWebsite TosendaCall AlerttoaDirectConnectnumberin a message Text Messaging SMS Accessing Text MessagesCaller ID Blocking Per-Call Blocking Call Waiting 54 4. Service Features The BasicsMaking a Second Call TurnOffCallWaiting Call Forwarding Making a Three-Way CallForwardingAllCalls Toforwardallcalls 56 4. Service Features The Basics Touch Disable All your calls are now sent to your phoneTurningOffCallForwarding ForwardingMissedCalls ToenableTTYmode Telecommunications Relay ServiceMaking International Calls Special Dialing Codes Second Line Service Nextel Phone Services58 4. Service Features The Basics To settheactivelineprimaryoralternate Sprint 60 5. Web and Data Services Web and Data ServicesWeb Browser To launchthebrowser Connect Web and Data ServicesSelect Web Links Browser Options 62 5. Web and Data Services AccessingaBookmarkGoingtoaSpecificWebsite CreatingaBookmark RestoreApps BrowseandInstallAppsDownloading Apps Android Market POP/IMAP Email Gmail Touch Background data to enable synchronization Set Up SynchronizationGoogle Data Synchronization Select Apps to Synchronize Turn Wi-Fi On or Off Wi-FiYour company’s email using the Web on your computer 66 5. Web and Data Services Tofindnetworksinyourrange Wi-Fi Search and Connect Sound Settings SettingsPersonalize Display Language Settings Vibrate SettingsVibrateAll RingandVibrate Adjusting the Phone’s Volume Settings Silent ModeDisplay Settings Changing theScreenTimeout Setting Message Notification Messaging SettingsChangingthe ClockDisplay ToselectawallpaperfromMediaGallery Airplane Mode Setting Reports72 6. Settings Setting Prepend Dialing Call SettingsDirect Connect Settings Setting One Touch DC 74 6. Settings Security SettingsSIM Card Security SIMCard’sPIN EnteringthePIN Your Phone’s Lock FeatureChangingthe PIN UnblockingthePIN Phone Reset Resetting Your PhoneSecurityLock UnlockingYourPhone Feature Reset About the Call Log Call LogCalls and Call Alerts 78 7. Call Log Call Log My Info From Other Phones Saving Items From the Call Log Viewing the Call LogToviewthedetails ofan itemon thelist 80 7. Call Log Prepending a Number From the Call Log Deleting Items From the Call LogTodeleteanitemfromtheCall loglist Todeleteall items on the Callloglist About Contacts ContactsContacts entry contains 82 8. Contacts Types of Contacts Creating Contacts EntriesTocreateaContactsentry Contacts 84 8. Contacts Creating Pauses and Waits Toenterapauseorawait Viewing ContactsKeypad Touch Pause or Wait Editing Entries Adding a Number to an EntryFiltering Contacts Entries Contacts Action Options Selecting a Ringtone for an Entry Deleting EntriesAssigning a Picture to an Entry Deleting a Number or Address Import Contacts From Your SIM Card Import and Export ContactsExport Contacts to Your SIM Card 88 8. Contacts Calendar ToolsManage Calendar Events Tools Set Your Location Sources Google MapsFind Your Location Find Any Location Get Directions Select Map ModeLatitude JoinLatitude ShareLocation AddandRemoveFriendsHideYour Location Turn LatitudeOff Instant Messages Google Talk If you don’t see an app for your IM provider, you can Your IM options will depend on your IM provider Alarm clock Calculator94 9. Tools Using the microSD Card Slot Using a microSD Card With Your PhoneMicroSD Card InsertingthemicroSDCard Removingthe microSD Card Before you remove your memory card you need to96 10. microSD Card FormattingYourMemoryCard Using the microSD AdapterToinsertthemicroSDcard intothemicroSDadapter ToremovethemicroSD cardfromthemicroSDadapter USB and Memory Card MicroSD SettingsViewing Memory in the microSD Card USB Drag and Drop MicroSD Card Taking Pictures CameraTotakeapicture 100 11. Camera Viewfinder, press Menu / Settings to open the camera menu Photo OptionsCamera 101 View Your Photos Usingthe ZoomShareYourPhotoGallery Manage YourPhotos Videos Record and Share VideosCamera 103 Play Your Videos Touch a video to begin playback104 11. Camera Bluetooth Wireless Turning Bluetooth Power On and OffBluetooth Wireless 105 BluetoothStatusIndicators 106 12. Bluetooth WirelessConnect New Devices Reconnect Devices Bluetooth Wireless 107Disconnect Devices Edit Properties Music Music Basics108 13. Music Get Music Set Up Music Music Library Play MusicOpen your music library, then select what you want to play 110 13. Music Music 111 Music Player Functions Hide, Wake, Turn Off Playlists112 13. Music Safety and Warranty Information S1. Important Safety Information General Precautions114 S1. Important Safety Information Using Your Phone While Driving MaintainingSafeUseofandAccess to Your PhoneFollowing Safety Guidelines S1. Important Safety Information 115 Approved Accessories Turning Off YourPhone Before Flying Operational Precautions116 S1. Important Safety Information Phone Operation Turning OffYour Phonein Dangerous Areas S1. Important Safety Information 117GlassParts Seizures/Blackouts 118 S1. Important Safety Information Battery Use and SafetyDON’Ts Repetitive Motion DOs S1. Important Safety Information 119 120 S1. Important Safety Information Protecting Your Battery Using Your Phone With a Hearing Aid Device S1. Important Safety Information 121Batteries and Chargers Gettingthe BestHearing DeviceExperienceWith Your Phone 122 S1. Important Safety Information Export Law Assurances Caring for the Environment by RecyclingCalifornia Perchlorate Label Radio Frequency RF Energy Exposure to Radio Frequency RF Energy 124 S1. Important Safety Information Knowing Radio Frequency Safety Driving PrecautionsS1. Important Safety Information 125 Operational Warnings 126 S1. Important Safety Information Body-WornOperationPortable RadioProductOperation and EME Exposure Specific AbsorptionRate S1. Important Safety Information 127 Owner’s Record 128 S1. Important Safety InformationSoftware Copyright Notice Online Product Registration GPS and Agps S1. Important Safety Information 129Open Source Software Information Your Location Privacy and Data Security 130 S1. Important Safety InformationEmergency Calls Performance Tips S1. Important Safety Information 131 Smart Practices While DrivingDrive Safe, Call Smart SM 132 S1. Important Safety Information Motorola Limited Warranty For the United States and Canada S2.Manufacturer’s WarrantyWhat does this Warranty Cover? S2. Manufacturer’s Warranty 133 Products and Accessories 134 S2. Manufacturer’s WarrantyExclusions S2. Manufacturer’s Warranty 135 SoftwareWho Is Covered? 136 S2. Manufacturer’s Warranty How to Obtain Warranty Service or Other InformationWhat Will Motorola Do? What other limitations are there? S2. Manufacturer’s Warranty 137 Service and Repairs Index Index Index Multimedia Messages See MMS Messages Vibrate All

Sprint Nextel NNTN7985A_040810 manual Getting Help, Managing Your Account, FromYourMOTOROLA

Models: NNTN7985A_040810