Standard Horizon 24/96 specifications Table of Contents

Troubleshooting Guide (cont'd)

5.At the bottom of the performance tab, you should see Your system is configured for optimal perfor- mance. Any other messages will alert you that there is an underlying problem with your system configuration, potentially causing performance problems. If this is the case, consult a computer specialist to resolve this situation.

6.CD-ROM drives and older hard drives should be located on the secondary IDE channel, away from your newer hard drives on the Primary channel. Mixing fast and slow drives on the same channel can lower performance.

7.In the System control Panel, Click on the Device Manager tab. double-click the CDROM header, select your CD-ROM drives. Click on Properties, select the Settings tab, and disable Auto Insert Notification. This can prevent problems with playback and recording. Please note that Adaptec DirectCD discs may not read correctly while this setting is disabled.

8. Deactivate any background tasks such as screensavers, crash protectors, virus scanners and disk compression agents. If Microsoft Office is installed, disable the Fast Find feature and Office Startup Assistant. Any of these tasks can interfere with playback or recording.

Problem: The Direct Pro 24/96 isn’t working after a reboot

Because the Direct Pro 24/96 is directly powered from the computer, there are major advantages such as reduced ground loop potential and a complete absence of transformer noise. However, this also means that the Direct Pro 24/96 requires a full PCI bus reset when the computer is rebooted. A complete restart is needed to achieve this, and some computers may require the power turned off before booting to do this. If the PCI bus has not properly reset, you may see an error message such as “Direct Pro 24/96 alert- Unable to send software to host card” or “The Aark hardware is not responding”, the direct pro will not function until you reset the PCI bus by rebooting.

Problem: The Direct Pro 24/96 does not seem to be functioning

Make sure the software is correctly installed by doing to Start Menu/Programs/Aark Manager and se- lecting Aark Manager. If this software is not installed, please refer to the installation section of this manual. Otherwise, turn off your computer, unplug the power cable and open the cover. Discharge any static by touching a bare spot on the metal chassis, then make sure the Direct Pro Host PCI card is firmly in place. Put the cover on and start your system. If the Direct Pro 24/96 is still not working, try putting the Direct Pro Host PCI card in another slot, swapping cards if necessary. Firmly reseat the card and screw it into place, then reattach the interface cable, replace the cover, and boot the computer, following the instruc- tions from the installation section.

Problem: Windows won’t install the Direct Pro 24/96 Driver

	Table of Contents
Table of Contents
Introduction	2
Contents	3
Direct Pro 24/96 Components	4
Installing the Direct Pro 24/96 Hardware	5
Windows 95 Setup Guide	6
Hardware Setup	6
Software Setup	8
Windows 98 Setup Guide	10
Hardware Setup	10
Software Setup	12
Direct Pro 24/96 Interface Box	14
Front Panel	14
Rear Panel	15
PCI Card	15
Direct Pro 24/96 Control Panel	16
Input Strips	16
Effects	19
Playback Channel Controls	24
Monitor Controls	25
Presets	26
Advanced Menu	26
Patch Bay	27
Samplitude Basic	29
Direct Pro 24/96 Quick Start Guides	30
Cubase	30
Cakewalk	31
Direct Pro 24/96 Troubleshooting Guide	33
Direct Pro 24/96 Specifications	36

34 Direct Pro 24/96 Owner’s Manual 3