Troubleshooting guide 77

 

 

 

Problem

Possible Cause

Recommended Action

 

 

 

Left margin moves to the

The paper is not loaded

Remove all paper from the

right during printing.

correctly, causing the print

printer and reload it. Try

 

head to jam.

printing again.

 

 

 

 

The ribbon cassette is not

Make sure that the ribbon

 

installed correctly, causing

cassette is installed

 

the print head to jam.

correctly. See “Installing the

 

 

ribbon cassette” on page 6.

 

 

 

 

The printer is not set up

Set up the printer for the

 

correctly for the thickness of

paper thickness you are

 

paper being used.

using. See “Adjusting for

 

 

paper thickness” on

 

 

page 58.

 

 

 

 

Inappropriate settings are

Choose different settings in

 

selected by your application

your application.

 

program.

 

 

 

 

 

Static electricity caused by

Make sure that the printer is

 

interference from nearby

not too close to any devices

 

electrical devices or by low-

with electric motors or that

 

level humidity is affecting

raise the humidity level.

 

printer operation.

 

 

 

 

Some characters are printed

The wrong emulation is

Check the emulation

incorrectly.

selected.

selection and change it if

 

 

necessary. See page 31.

 

 

 

 

The wrong character table,

Use the EDS Mode to select

 

code page, or international

the correct character table,

 

character set is selected.

code page, or international

 

 

character set (page 34).

 

 

 

 

Static electricity caused by

Make sure that the printer is

 

interference from nearby

not too close to any devices

 

electrical devices or by low-

with electric motors or that

 

level humidity is affecting

raise the humidity level.

 

printer operation.

 

 

 

 

Page 85
Image 85
Star Micronics LC-8521 user manual Left margin moves to Paper is not loaded