Print head Dealer for repair | Star Micronics LC-8521 instruction

78 Troubleshooting

Problem	Possible Cause	Recommended Action

Some characters are printed	Inappropriate settings are	Choose different settings in
incorrectly.	selected by your application	your application.
	program.

	Wires are missing from the	Return the printer to your
	print head.	dealer for repair.

Printer behaves erratically.	The interface cable is	Check to make sure that the
	connected incorrectly or	printer interface cable is
Printing suddenly stops.	damaged.	connected correctly. If it is,
		try a different cable.

	Static electricity caused by	Make sure that the printer is
	interference from nearby	not too close to any devices
	electrical devices or by low-	with electric motors or that
	level humidity is affecting	raise the humidity level.
	printer operation.

Image 86

Star Micronics LC-8521 user manual Print head Dealer for repair

Contents

LC-8521 EC Council Directive 73/23/EEC and 93/68/EEC of 22 July About this manual Chapter Contents Using the printer with Windows 95 Using the EDS ModeUsing the Printer with Windows 3.1 Using the Printer with MS-DOS Paper Handling Optional AccessoryAppendix a Troubleshooting Appendix F Glossary Appendix G Control Panel Operation Guide Page Printer Setup Choosing a place for the printer Printer Setup Unpacking the printer General guide General guide Removing the protective materials Opening the front cover Installing the platen knobInstalling the platen knob Installing the ribbon cassette Removing the ribbon cassette Removing the ribbon cassette Printer Setup Connecting to a power outlet and turning power on and off Connecting to a power outlet and turning power on and off Loading fanfold paper Loading fanfold paper Pin tractor Sheet guide Loading fanfold paper Printing on fanfold paper Unparking fanfold paper Using the tear-off functionParking fanfold paper Parking fanfold paper Connecting to your computer with a parallel cable Page Connecting to your computer with a serial cable Connecting to your computer with a serial cable Control Panel Operations Switching between on-line and off-lineControl Panel Operations Selecting a font Entering the Font Lock ModeLit Indicator Font Selecting a font Lit Indicators Meaning Setting the character pitchEntering the Pitch Lock Mode Form feed fanfold paper Line feedPaper eject cut-sheet paper Micro feed Tear-off function fanfold paper Setting the top of form positionSelecting the Quiet Print Mode Changing the auto load position Changing the auto load position Saving a macro Clearing the printer’s buffer Initializing the printer Entering the Multi-part ModeInitializing the printer Entering the EDS Mode Using the EDS ModeAbout EDS Mode settings Using the EDS Mode Selecting a bank Lit Indicator Selected BankSelecting a bank Printing the current switch settings Selecting a switchChanging a switch setting EDS Modes Settings EDS-1 Settings Switch 3 Line Spacing Switch 1 Graphics DirectionSwitch 2 Auto Tear-off Switch 4 Auto LF with CR Switch 6 Quiet Switches 1, 2 Print ModeSwitches 3, 4, 5 Print Pitch Print Mode Switch 6 Skew sensor for cut sheet Switches 1, 2, 3, 4 Page LengthSwitch 5 Eject direction for cut sheet Length Code SW1 SW2 SW3 SW4 SW5 SW6 Name Country Remarks IBM PC Country Remarks International Character Set Switches 1, 2, 3, 4, 5, 6 LQ Font Selection EDS-2 SettingsEDS-2 Settings Switch 1 Data Length Switch 4 Protocol Switch 2 Parity CheckSwitch 3 Parity Switch 5, 6 Not used Switch Setting Meaning Switch 1, 2, 3 Baud RateSwitch 1, 2, 3, 4, 5, 6 Paper Control Baud Rate Using the Printer with Windows Using the Printer with WindowsSetting up for printing with Microsoft Windows Setting up for printing with Microsoft Windows 3.1 Getting ready to print Printing a document Printing a document Installing TrueType fonts Selecting fonts in Windows applications Setting up the printer in Windows Have Disk button Page Preparing to print Preparing to print Using the printer with Windows Printing a document Installing TrueType fonts Installing TrueType fonts Using the Printer with MS-DOS Using the Printer with MS-DOSSetting up for printing with MS-DOS Cut-Sheet Paper Paper HandlingSelecting paper types Fanfold Paper Envelope Adjusting for paper thicknessPaper Handling Thickness Automatic fanfold feedingPaper Type Manual sheet feeding Adjust the paper guide to the position you want Clearing paper jams Optional Accessory Serial-to-Parallel Converter SPC-8K Connecting the Interface Converter Switc Function Setting the converter’s DIP switchesSetting the converter’s DIP switches Parity Data Length SwitchDOS/Windows Setting Protocol Push Tractor Unit CT-15HA Push Tractor Unit CT-15HA Removing the push tractor unit from the back of the printer Installing the push tractor unit Short test Appendix a TroubleshootingTroubleshooting Long test Hexadecimal dump Adjusting the dot alignmentHexadecimal dump DOT Adjustment Setting Problem Possible Cause Troubleshooting guideTroubleshooting guide Interface cable is Printed on Return is enabled Printer case is hot Printer’s air vents are Left margin moves to Paper is not loaded Print head Dealer for repair To check the default printer selection Checking system software settings in WindowsChecking system software settings in Windows To check the Driver Setup To check the port Checking system software settings in MS-DOSTo check the application printer selection Checking system software settings in MS-DOS Appendix B Speciﬁcations Specifications Serial Interface Appendix C Interface Pin OutsParallel Interface Pin Standard Italic Character Set International Character Set Appendix D Character SetsCharacter Sets IBM Character Set #2 Code Page #437 IBM-PC Character Set #1 Code Page #850 Multi-lingual IBM Special Character SetCode Page #860 Portuguese Code Page #861 Icelandic Code Page #865 Nordic Code Page #863 Canadian FrenchCode Page #866 Russian Code Page #3840 IBM-Russian Code Page #3843 Polish Code Page #3841 Gost-RussianCode Page #3844 Code Page #3845 Hungarian Code Page #3847 Brazil-ABNT Code Page #3846 TurkishCode Page #3848 Brazil-ABICOMP Code Page #852 Latin-2 Code Page #1001 Arabic Code Page #737 Greek Code Page #851 Greek Code Page #928 Greek Code Page #869 GreekCode Page #2001 Lithuanian-KBL Code Page #772 Lithuanian Code Page #3001 Estonian1 Code Page #774 LithuanianCode Page #3002 Estonian2 Code Page #3011 Latvian1 Code Page #3021 Bulgarian Code Page #3012 Latvian2Code Page #3031 Hebrew Code Page #3041 Maltese Code Page #3860 Rajvitee KU Code Page #3850 Standard KUCode Page #3861 Microwiz KU Code Page #3863 Code Page #3864 Popular TIS Code Page #3865 Newsic TIS Appendix E Printer Control Codes Font and Character Set Control CommandsDescription Mode Ascii Code Printer Control Codes Print Pitch Control Commands Top/Bottom Margin and Vertical Tab Commands Special Print Mode Commands Bit Image Graphic Commands Download Character Commands Line Spacing CommandsForm Feed and Related Commands Horizontal Print Position Control Commands Other Commands NEC Commands Appendix F Glossary Appendix G Control Panel Operation Guide Maltese 93, 94 MS-DOS Page Page Customer service information