Manuals / Star Micronics / Computer Equipment / Printer

Star Micronics XB-2420, XB-2425 user manual If the printis faint,or uneven,checkthe following

Models: XB-2425 XB-2420

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If the printis faint,or uneven,checkthe following:

Check

Possible remedy

Is the ribbon properly in-

Check and reinstall if necessary.

stalled?

 

Is the ribbon worn out?

The ribbon has a long life, but will eventually need replacing. Fit anew ribbon cartridge if necessary.

If dots ate missingin the printing,checkthe following:

Check

Are dots missing at random in the printing?

Isa line of dots missing con- sistently throughout the printing?

Possible remedy

The ribbon has become slack causing it to get caught up. Stopprinting, remove theribbon cartridge, recension and replace it.

The print head may be damaged. Stop printing, and contactyour supplier,

If your applicationsoftwarecannotprint the fonts or charactersselected, checkthe following:

Check

Possible remedy

Is your application software

Check the softwwe installation, and re-install the

properly installed?

software if neceasary.

Are fonts not being selected properly?

Check the software instaflatiou and insert the com- mands n=ssary for font changea into the software. If you have selected the optional fon~ you need to install the related Font cartridge to the printer.

Are characters other than

Eithexyou areusing the wrong Intemationat Character

thoseexpeztedbeingprinted?

Set(reset with EDS switches or software commands),

 

or you have the wrong character set selected (for

 

example if characters other than IBM block graphic

 

characters are being printed). Correct this with EDS

 

switches or the appropriate software sequences.

If the printoutis not what is expected:

Check

Is the printer installed cor- rectty?

Is the printer not printing anything that you are ex- pecting?

Possible remedy

Your software may think that it is driving a different emulation to the one actually seL Check the EDS set- tings to make sure you have the right emulation.

Use the Hex Dump mode to analyze the output from the canputer totheprinter.Thiswill enable you determine thattherightescape sequence, etc are Mng transmitted.

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Star Micronics XB-2420, XB-2425 If the printis faint,or uneven,checkthe following, If the printoutis not what is expected
Page 155 Page 157

XB-2425, XB-2420 specifications

Star Micronics has long been a leader in the development of innovative printing solutions, and the XB-2420 and XB-2425 models are no exception. These two versatile printers are designed to meet the dynamic needs of various industries, offering a mix of performance, reliability, and advanced technology tailored for today’s businesses.

The XB-2420 and XB-2425 are thermal receipt printers that support high-speed printing, making them suitable for retail, hospitality, and other operational environments where efficiency is key. Both models are equipped with a state-of-the-art thermal printing mechanism that enables a print speed of up to 300 mm per second. This rapid output reduces waiting time for customers, contributing to a seamless transaction experience.

One of the standout features of the XB series is its compact design. Measuring just a few inches in height and width, both printers can fit into tight spaces, making them ideal for small counters or mobile workstations. The aesthetic design ensures that they blend effectively into modern retail and business settings, while their robustness guarantees long-term performance.

Connectivity options are another highlight of the XB-2420 and XB-2425. They come with standard USB interfaces, but users can also choose models with Bluetooth or Ethernet capabilities. This flexibility allows for easy integration into existing systems, whether it be in-store POS or mobile solutions, ensuring that businesses can operate efficiently without the limitations of wired connections.

Durability is a critical factor, and Star Micronics has engineered the XB series to withstand the rigors of daily use. With an IP54 rating, the printers are resistant to dust and splashes, making them suitable for both indoor and outdoor environments. Additionally, the built-in auto-cutter feature enhances operational efficiency by neatly cutting each receipt, reducing clutter and improving the overall customer experience.

Moreover, the XB-2420 and XB-2425 support advanced printing technologies such as the Star Line Mode, which allows users to create customized receipts and enhance branding through logos and graphics. With the capability to print barcodes and QR codes seamlessly, businesses can provide their customers with digital coupon opportunities, further modernizing the retail experience.

In summary, the Star Micronics XB-2420 and XB-2425 printers combine high-speed performance, compactness, flexible connectivity options, and durability in one package. These features make them essential tools for businesses looking to enhance operational efficiency and customer satisfaction, standing as a testament to Star Micronics’ commitment to innovation and excellence in the printing industry.