Check

Possible remedy

Is thepapercaughtup around

It isrecmrunended to skip around theperforation. If you

the perforation?

cannoLsetonthe Multi-partmode with the EDS switch.

Are you trying to feed paper

You can only feed paper in this way the printer is eff-

using the front psnel buttons

line. Set the printer off-line and then feed paper.

while the ON LINEindicator

 

illuminated?

 

.Is the paper too thick?

There are limits to the thickness of paper that can be fed in this way. Try with thinner paper.

If the ASF is not operatingor is not feeding paper correctly,check the following:

Check

Possible remedy

Has the correct ASF option

Select correct option.

been selected with the EDS

 

switch?

 

Is the release lever set to the

The release lever should be set to the single-shem.t

~

position?

position.

Is

the ASF correctly

Make sure that the ASF isproperlyseated ontheprinter.

mounted?

Is paper caught up new the print head?

Are the left and right guides too close together?

Is there toomuchpaperinthe paperfeedhopperorstacker?

Was the paper fanned before being fed into the ASF?

Has the paper been used al- readv or is it creased?

Are you trying to feed paper using the front panel buttons while the ON LINEindicator illuminated?

Is the paper too thick or too fiin?

Stop printing, remove thejamrn ed sheet (you may have to remove the ASF for this), and continue.

If the left and right guides are too close together, the paper will not feed smoothly. Move them a little further apart to allow the paper to feed freely.

The ASF’S paper feed hopper and stacker can hold between 100to 150 sheets each. Make sure that there is no more paper than this in either the hopper or stacker.

If this is not done, paper jams may occur. Remove the stack of paper from the ASF and fan it before reinserting.

Onlynew, uncreased paper should be used with the

1 ASF.

You can only feed paper in this way the printer is eff- line. Set the printer off-line and then feed paper.

There are limits to the thickness of paper that can be fed in this way. Try with different paper.

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Star Micronics XB-2420, XB-2425 user manual 147
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XB-2425, XB-2420 specifications

Star Micronics has long been a leader in the development of innovative printing solutions, and the XB-2420 and XB-2425 models are no exception. These two versatile printers are designed to meet the dynamic needs of various industries, offering a mix of performance, reliability, and advanced technology tailored for today’s businesses.

The XB-2420 and XB-2425 are thermal receipt printers that support high-speed printing, making them suitable for retail, hospitality, and other operational environments where efficiency is key. Both models are equipped with a state-of-the-art thermal printing mechanism that enables a print speed of up to 300 mm per second. This rapid output reduces waiting time for customers, contributing to a seamless transaction experience.

One of the standout features of the XB series is its compact design. Measuring just a few inches in height and width, both printers can fit into tight spaces, making them ideal for small counters or mobile workstations. The aesthetic design ensures that they blend effectively into modern retail and business settings, while their robustness guarantees long-term performance.

Connectivity options are another highlight of the XB-2420 and XB-2425. They come with standard USB interfaces, but users can also choose models with Bluetooth or Ethernet capabilities. This flexibility allows for easy integration into existing systems, whether it be in-store POS or mobile solutions, ensuring that businesses can operate efficiently without the limitations of wired connections.

Durability is a critical factor, and Star Micronics has engineered the XB series to withstand the rigors of daily use. With an IP54 rating, the printers are resistant to dust and splashes, making them suitable for both indoor and outdoor environments. Additionally, the built-in auto-cutter feature enhances operational efficiency by neatly cutting each receipt, reducing clutter and improving the overall customer experience.

Moreover, the XB-2420 and XB-2425 support advanced printing technologies such as the Star Line Mode, which allows users to create customized receipts and enhance branding through logos and graphics. With the capability to print barcodes and QR codes seamlessly, businesses can provide their customers with digital coupon opportunities, further modernizing the retail experience.

In summary, the Star Micronics XB-2420 and XB-2425 printers combine high-speed performance, compactness, flexible connectivity options, and durability in one package. These features make them essential tools for businesses looking to enhance operational efficiency and customer satisfaction, standing as a testament to Star Micronics’ commitment to innovation and excellence in the printing industry.
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