Troubleshooting Guide
Problem | Possible Cause | What to do |
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Juicer will not start when | The juicer hasn’t been | See ‘Assembling your Slow |
switched ‘On’. | assembled correctly. | Juicer’ on page 7. |
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The motor appears to | Too much food being juiced | Feed food into the chute |
struggle/cut out during use. | at once. | slower and use smaller size |
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| pieces. |
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| Food is clogging the juicing | Turn the slow juicer to the off |
| screw. | position and wait until juicer |
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| stops. Select the ‘Reverse’ |
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| position on the control switch |
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| until blockage is cleared. |
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The pulp appears to be very | Large amounts of fibrous | Stop juicing, disassemble |
wet. | fruit and vegetables have | the slow juicer and clean |
| caused excess pulp to build | the filtering basket using |
| up in the filtering basket. | the cleaning brush provided. |
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| See ‘Disassembling your |
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| Slow Juicer’ and ‘Care and |
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| Cleaning’ sections. When |
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| resume juicing feed food |
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| slowly into the feed chute. |
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Juice comes out from the top | Too much food being juiced | Feed food into the chute |
of the juice bowl. | at once. | slower and use smaller size |
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| pieces. |
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Less juice is coming out from | Large amounts of fibrous | Stop juicing, disassemble |
the juice spout. | fruit and vegetables have | the slow juicer and clean |
| caused excess pulp to build | the filtering basket using |
| up in the filtering basket. | the cleaning brush provided. |
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| See ‘Disassembling your |
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| Slow Juicer’ and ‘Care and |
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| Cleaning’ sections. |
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The slow juicer motor will not | The motor has been | Unplug the slow juicer and |
start. | overloaded. | allow to cool for 30 minutes |
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| before using again. |
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