Trouble-shooting
Many problems have a simple cause and a correspondingly simple solution. The following chapter describes a few difficulties you may encounter, and the measures you need to take to cure them.
If you find it impossible to solve a problem with the help of these notes please disconnect the unit from the mains and ask your authorised specialist dealer for advice.
Problem: | K1 AV does not switch on (screen and |
| button do not light up) |
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Cause: | Mains cable not plugged in correctly. |
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Remedy: | Check connections, push plugs in firmly. |
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Problem: | No sound |
| The MONITOR LED on the screen is |
| glowing. |
Cause: | The K1 AV is set to MONITOR mode (tape |
| monitor). |
Remedy: | Switch off the MONITOR function by |
| pressing the button on the front |
| panel. |
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Problem: | No sound |
Cause 1: | Loudspeaker output is switched off. |
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Remedy: | Press the button on the remote control |
| handset to switch the loudspeaker output on. |
Cause 2: | No source device, or incorrect source |
| device selected. |
Remedy: | Select the correct source device. |
Cause 3: | The volume is set at too low a level. |
Remedy: | Increase the volume setting. |
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Problem: | No sound from the centre loudspeaker |
Cause 1: | Centre speaker not activated in the |
| ‘Amplifier Setup Menu’. |
Remedy: | In the Amplifier Setup Menu switch on the |
| Centre speaker (see chapter 'Amplifier |
| Setup Menu - Centre loudspeaker'. |
Cause 2: | The STEREO operating mode is selected. |
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Remedy: | Press the green button on the |
| remote control handset to switch to one of |
| the modes 3CH MUSIC or 3CH MOVIE. |
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Problem: | It is not possible to select the modes |
| 3CH MUSIC and 3CH MOVIE. |
Cause: | The centre loudspeaker is not activated in |
| the Amplifier Setup Menu. |
Remedy: | Switch on the Centre speaker in the |
| Amplifier Setup Menu (see chapter |
| 'Amplifier Setup Menu - Centre |
| loudspeaker'). |
Problem: | Poor sound quality, inadequate bass | |||
Cause: | No | |||
| switched off in the ‘Amplifier Setup Menu’. | |||
Remedy: | Disable | the | ‘Amplifier | |
| Setup Menu’ |
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| (see the chapter 'Amplifier Setup Menu - | |||
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Problem: | Poor | sound | quality, | distorted |
| reproduction |
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Cause: | Very | small loudspeakers | (especially | |
| satellite speakers) are easily overloaded by | |||
| loud | |||
Remedy: | It is really essential to use an active sub- | |||
| woofer in conjunction with SAT speakers. | |||
| If you are using SAT speakers, select the | |||
| SAT setting for these loudspeakers and | |||
| select a high | |||
| (HIGH). |
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(see the following points in the chapter 'Amplifier Setup Menu':
•Main loudspeakers
•Centre loudspeaker
•
Problem: | events are | not | |
| reproduced, or are reproduced too | ||
| quietly. |
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Cause 1: | No centre speaker connected, but the | ||
| Centre is not switched off in the ‘Amplifier | ||
| Setup Menu’. |
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Remedy: | Switch off the Centre in the Amplifier Setup | ||
| Menu |
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| (see chapter 'Amplifier Setup Menu - | ||
| Centre loudspeaker'). |
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Cause:2: | A centre speaker is | connected to | the |
| system, but the Centre is not activated in | ||
| the Amplifier Setup Menu. |
| |
Remedy: | Switch the Centre on in the Amplifier Setup | ||
| Menu |
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|
| (see chapter 'Amplifier Setup Menu - | ||
| Centre loudspeaker'). |
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