TANDBERG D1320202 manual Troubleshooting

TANDBERG GW Data port Command Interface User Guide

2.2.Troubleshooting

If communication cannot be established between the PC/terminal and the TANDBERG GW’s Data port the following should be checked:

•Verify that the serial cable is a straight through 9-pin to 9-pin cable

•Confirm that the configuration of the PC/terminal’s serial RS-232 port is identical to the configuration of the TANDBERG GW RS-232 port.

•Verify that the PC/terminal’s serial RS-232 port is working properly by connecting it back-to-back to another PC/terminal and send characters in both directions1.

1It requires a null-modem cable to perform this test

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