D14041.02 January 2008 | TANDBERG FieldView Device User Guide |
3.Answering & Initiating Calls
The FieldView Device Operator can either:
•Call a FieldView Application software client user, or
•Answer an incoming call from a FieldView Application software client user.
Use the Send and End buttons on the Navigation pad to start and end calls, similar to the keys on a mobile phone. Once a call is established, the Operator and Client can collaborate using voice, video, audio, images and annotations.
3.1. Network Access
Before you can answer or initiate a call, you must be able to communicate with the network, either through a direct wired connection, or a wireless connection. Your FieldView Device must be configured with the appropriate wireless and SIP (if used) parameters to operate over this connection. For information on FieldView Device network configuration, refer to Configuration on page 18 and consult the FieldView System Administration Manual.
The Network link indicator, the middle of the three indicators on the top of the FieldView Device, indicates whether or not a Network link exists.
To check current wireless network conditions, you can press the Display button once and check the Session information at the bottom of the Viewfinder. Another option is to press the Display button three times to display the Main Menu. Tap the Status option with the stylus, and then select Network. See page 14 for more information on the Viewfinder and Display modes.
3.2. Answering an Incoming Call
To receive incoming calls, the FieldView Device must be on or in standby mode.
When a call comes in, the FieldView Device rings like a mobile phone and the
Viewfinder displays a dialog box similar to the one shown
•To accept (answer) the call, tap the Accept button or press the FieldView Device Send button.
•To refuse the call, tap the Decline button, or press the FieldView Device End
button.An incoming call displayed on the Viewfinder.
3.3. Initiating (Starting) a Call
To initiate or start a call from a FieldView Device:
1.Press the Send button to display a Directory window listing the Clients that this FieldView Device has been set up to contact. This list is maintained by your site’s System Administrator.
2.Use the Navigation pad buttons to highlight the Client that you want to call. When you select a name, the Client’s destination address appears in the field at the bottom of the window.
If the correct name does not exist, tap the field at the bottom of the window and use the on screen keyboard to enter the address of the Client you need to call. Consult your site administrator for details.
3.When the desired network address is displayed in the Network address field, either tap the Dial button with the stylus or press the Send button to initiate the call.
You will hear the outgoing rings or a busy signal on the FieldView Device just as you would on a mobile phone. When the Client answers the call, the Operator and Client can start talking, just like a mobile phone. If the Client declines the call a message will be displayed indicating the reason.
3.4. Ending a Call
End a call by pressing the End button. The Client user can also terminate the call from the FieldView Application.
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