35
Model C302 Troubleshooting Guide
Section 8 Troubleshooting GuidePROBLEM PROBABLE CAUSE REMEDY PAGE
REF.
1. Product is too stiff. a. Too much water to syrup
ratio. Improper brix
adjustment.
a. Adjust the brix
accordingly.
27
b. Consistency control needs
adjustment. b. Contact a serv ice
technician.
-- -- --
c. Torque coupling bound in
WARM position. c. Contact a service
technician.
-- -- --
2. Product is too soft. a. Freezer in a defrost cycle. a. Wait for defrost cycle to
end.
-- -- --
b. Consistency control needs
adjustment. b. Contact a serv ice
technician.
-- -- --
c. Torque coupling bound in
COLD position. c. Contact a service
technician.
-- -- --
d. Broken springs in torque
coupling. d. Contact a service
technician.
-- -- --
3. No product is being
dispensed. a. Product frozen-up in
freezing cylinder. a. See problem No. 1. -- -- --
4. Freezer will not operate in
the BEATER or AUTO
mode.
a. Unit is unplugged. a. Check the plug at wall
receptacle.
-- -- --
b. Blown fuse, or the circuit
breaker is off. b. Replace the fuse or turn
the breaker on.
-- -- --
c. Beater motor is out on
overload. Check fault
description screen.
c. Allow the motor to cool.
Press the AUTO (- ->)
key. Call a service
technician if the beater
motor goes out on
overload again.
13
5. No compressor operation
in the AUTO mode. a. Beater motor is out on
overload. Check the fault
description screen.
a. Allow the motor to cool.
Press the AUTO (- ->)
key. Call a service
technician if the beater
motor goes out on
overload again.
13
b. The torque coupling is
bound in the COLD
position.
b. Contact a service
technician.
-- -- --
c. Condenser dirty, A/C. c. Clean condenser monthly. 33
d. Water supply off, W/C. d. Turn the wat er on. -- -- --