Using the services on the phone
Chapter 4
Voice over IP
The following table explains how to use a telephony service. The commands depend on your provider’s configuration and might be different from those described here. For more information, see your provider’s documentation.
Make sure your phone is
If your phone does not have an R or another hook flash button, put down the hook for 1/2 second and then dial the command number.
To use the service: | Proceed as follows: | |
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Call Hold | To put person A on hold: | |
| 1 | Dial R, 2 to put the call with person A on hold. |
| 2 | Dial R, 1 to retrieve the call on hold. |
| To put person A on hold and set up a call to person | |
| B: |
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| 1 | Dial R, 2 to put the call with person A on hold. |
| 2 | Wait for the dialling tone, and dial the number |
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| of person B. |
| 3 | Dial R, 2 to switch back to person A. |
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| Person B is put on hold. |
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Call Waiting | You are in a phone conversation with person A | |
| while person B is calling you. The phone produces | |
| a waiting tone and - if CLIP is enabled and CLIR | |
| disabled - displays the number of person B. | |
| Do one of the following: | |
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| To reject the incoming call, dial R, 0. |
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| To terminate the first call and to switch to the |
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| waiting call, dial R, 1. |
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| If you do not want to terminate the first call, |
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| dial R, 2 to keep the first caller on hold while |
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| answering the second call. |
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| To return to person A while putting |
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| person B on hold, dial R, 2. |
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| To return to person A while terminating |
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| the call with person B, dial R, 1. |
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Call Transfer | You receive a phone call from person A and you | |
| want to transfer him to person B. | |
| 1 | Dial R, 2. |
| 2 | Wait for the dialling tone. |
| 3 | Dial the number of person B. |
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| Person B picks up the phone. |
| 4 | Dial R, 4 to transfer the call. |
| 5 | Hang up. |
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