Technicolor - Thomson TG787 manual

Setup and User Guide

THOMSON TG787

Wireless VoIP Residential Gateway

Contents

Main Page Page Page Contents ii Contents 5 Wireless Security....................................................................... 57 6 Internet Security........................................................................ 65 7 Troubleshooting ........................................................................73 About this Setup and User Guide About this Setup and User Guide Used Symbols Terminology Typographical Conventions Documentation and software updates Page Page 1.1 Preliminary Steps DSL service Computer requirements Internet connection details Voice over IP (VoIP) connection details 1.2 Placing your Thomson Gateway Possibilities Wall mount 1.3 Installing your Thomson Gateway Installation methods Guided Installation Manual Installation 1.3.1 Guided Installation Connecting devices: wait! In case of problems Starting the wizard CD menu 1.3.2 Manual Installation Connect the cables Configure the Thomson Gateway Page Page 2.1 Thomson Gateway LED Behaviour Status LEDs Wireless/WLAN LED Power LED Ethernet LED Broadband/DSL LED Internet LED Phone/Voice LED Ethernet LED (Ethernet port) LED Status Description 2.2 Thomson Gateway Web Interface Components Menu Language Bar Label Description Navigation Bar Notification Area Content pane Tas ks 2.3 Backing Up/Restoring your Configuration Backing up your configuration Restoring your configuration Page Page 3.1 Adding a Computer to your Network Guided Installation Manual Installation 3.1.1 Connecting a computer using Wireless Before you start Where can I find the SSID? Where can I find the encryption? Forgot your wireless settings? 3.1.2 Connecting a computer using Ethernet Requirements 3.2 Adding a Phone to your Network 3.2.1 Connecting Phones to the Thomson Gateway Emergency calls 3.2.2 Configuring your Thomson Gateway Enable the Telephony Service Assign Phone Numbers Configure the Telephony Service Verifying Telephone Connectivity 3.2.3 Multiple Identities Page In this chapter Feature availability Topi c Page 4.1 Sharing Content on your Network Configure Content Sharing on the Thomson Gateway 4.1.1 Setting Up the File Server How to access the shared content on Windows How to access the shared content on Mac 4.1.2 Managing your Shared Content Managed Partition Result 4.1.3 Using UPnP AV to Share Content with Media Devices 4.1.4 Accessing your Shared Content by FTP Protect your Thomson Gateway Web Interface login account with a password Configure FTP access for your shared content Page Page 4.2.1 Address Book Accessing the Address Book page? Managing contacts Using the Address book 4.2.2 Telephony services Checking which services that you can use? Activating services Activating services on the web pages Call Forwarding Using switching order commands Page During 3 pty: retrieve B and C R, 3 Transfer a call R, 4 4.2.3 Viewing Telephony Statistics Accessing the Telephony Statistics page Call Statistics 4.3 Universal Plug and Play Supported Operating Systems UPnP and the Thomson Gateway 4.3.1 Accessing Your Thomson Gateway with UPnP Windows Vista Windows XP 4.3.2 Managing your Internet connection with UPnP Windows Vista Windows XP Page 4.3.3 Configuring UPnP on the Thomson Gateway Enable/Disable UPnP Extended Security Enabling Extended Security 4.3.4 Installing UPnP on Windows XP Adding UPnP Adding IGD Discovery and Control 4.4 Assigning a service (HTTP, FTP,...) to a computer Problem Solution UPnP Assign a game or application to a local networking device 4.5 Dynamic DNS What you need Page Page 5.1 Encryption Encryption methods Configuring the wireless encryption 5.1.1 Configuring WEP Encryption 5.1.2 Configuring WPA-PSK Encryption 5.2 Access Control What is access control? Drawbacks How can I configure this on the Thomson Gateway? New stations are allowed (automatically) New stations are not allowed Search for wireless devices task Registering Clients via the Association Button 5.3 Disabling SSID Broadcast What does this mean? Security Page 6.1 Firewall Changing the security level Creating a new security level 6.2 Web site Filtering Strategies Enable Web site filtering and specify a default action Configure the exceptions 6.2.1 Denying access to a specific Web site Use cases 6.2.2 Allowing access to a specific Web site Use cases Page 6.2.4 Redirecting all Web sites Page Topics 7.1 Setup wizard Troubleshooting The Setup CD does not start automatically Your Thomson Gateway has not been found 7.2 General Thomson Gateway Troubleshooting Thomson Gateway does not work Thomson Gateway unreachable Poor Thomson Gateway performance Page 7.2.2 Wireless Connection Troubleshooting Not Able to Connect Wireless Clients No Wireless Connectivity Poor Wireless Connectivity or Range Change the wireless channel 7.3 Voice over IP Troubleshooting Calling over VoIP Calling over PSTN Problems with Supplementary Services 7.4 Reset to Factory Defaults Resetting your Thomson Gateway Warning Methods Software Reset Hardware Reset