Either type in the path and file name of the patch or use the “Select…” button to browse for the file. When the file is selected,
Selecting your RamSan from the “System List” will produce four buttons on the button bar (See Figure 8 – Web Monitor Information for a screenshot). You can reboot the system by either
4.15 If the System has a Problem
The
The easiest way to detect if something has gone wrong is to monitor the front panel display. The normal display will show a line at the top that tells you if the system is “Good”. If the system has detected an error or if something has gone wrong, the front panel display will report the error in a concise manner.
The system event log made available via the Web monitor will provide more detailed information. Please see Section 4.7 for more information on how to access the log.
All errors persist; that is, they are permanently logged until the problem has been solved and the log has been cleared.
4.15.1 Contacting Texas Memory Systems
Contact Texas Memory Systems for additional support. Before contacting Texas Memory Systems, please save a copy of the support log to send to tech support.
Texas Memory Systems, Inc.
10777 Westheimer, Suite 600 Houston, TX 77042 Phone: (713)
Email: support@texmemsys.com
4.15.2 Clearing the System Event Log
Once a problem has been diagnosed, it is important to clear the errors from the log. That way, future logs are not confused with old, fixed errors.
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