Copy Protection, Privacy, and the TiVo Service
74binds our manufacturing and service provider partners to comply with
the provisions of this Privacy Policy. Our manufacturing and service
provider partners are legally liable for misuse of User Information.
3.3 Contractors and Vendors. We use contractors to help with some of
our operations. Some of these contractors will have access to our
databases of User Information on a temporary basis for specific tasks.
TiVo also uses vendors to help with certain aspects of its operations,
which may require disclosure of your User Information to them. For
example, TiVo may use a vendor to communicate with you (via
telephone, e-mail, or letter) about your TiVo service or upcoming
features or services, to mail rebate checks, to generate demographic
profiles based on User Information of current TiVo service users, and to
perform other work that we may need to outsource. If you are a TiVo
Plus service user, TiVo may additionally use a vendor to process and
collect payment for your TiVo Plus service via your credit card. TiVo
contractually binds these contractors and vendors to use your User
Information only as necessary to perform the services they are asked to
perform. Such contractors and vendors are legally liable for misuse of
User Information.
3.4 The “Corporate Family.” TiVo may share some or all of your User
Information with any parent company, subsidiaries, joint ventures, or
other companies under a common control (collectively “Affiliates”). In
such event, TiVo will require its Affiliates to honor this Privacy Policy.
If another company acquires TiVo, or acquires assets of TiVo that
comprise or include your User Information, that company will possess
the User Information collected by TiVo and it will assume the rights
and obligations regarding your User Information as described in this
Privacy Policy.
3.5 Commerce Partners. When you elect to participate in a special offer
or engage in a transaction with TiVo or a Third Party advertiser or
promoter, TiVo will collect and disclose your Commerce Information
to the commerce partner sponsoring and/or fulfilling the promotion. In
addition to fulfilling your request, that commerce partner may also use
your Commerce Information to send you other information in which
you might be interested consistent with its own privacy policies. This
information is disclosed only upon your affirmative response to an
offer. NOTE: Depending on your level of TiVo service and the model
of your TiVo DVR, such features may not be available to you.
3.6 Factors Beyond Our Control. Your privacy is very important to us.
Due to factors beyond our control, however, we cannot fully ensure that
your User Information will not be disclosed to Third Parties. For
example, we may be legally obligated to disclose User Information to
local, state or federal governmental agencies or Third Parties under
certain circumstances (including in response to a subpoena), or Third
Parties may circumvent our security measures to unlawfully intercept or
access your User Information.
4 Your Choices Regarding User Information4.1 Limits on TiVo’s Collection, Use, and Disclosure of User Information. The default privacy preferences, to which you hereby
consent, do not allow TiVo to collect Personally Identifiable Viewing
Information, but do allow TiVo to collect, use, and disclose
Anonymous Viewing Information and Diagnostic Information logs, in
addition to Account Information, in manners consistent with this
Privacy Policy. Commerce Information is collected, used, and disclosed
only upon your affirmative response to an offer. Feature-Generated
Request Information is collected, used, and disclosed only upon your
affirmative choice to use a particular feature. NOTE: Depending on
your level of TiVo service and the model of your TiVo DVR, such
features may not be available to you.