HM66_EN.book Page 45 Thursday, February 23, 2006 2:49 PM
Chapter 7: Troubleshooting
–If the TV is connected to an A/V receiver that has a programmable audio delay feature, use this feature to help synchronize the sound to the picture.
–If you notice this phenomenon only on certain TV channels, please contact your local broadcast, cable, or satellite provider to inform them of this issue.
Sound problems
•Check the antenna/cable connections (- Installation Guide).
•The station may have broadcast difficulties. Try another channel.
•The sound may be muted. Press z.
•If you hear no sound, try setting the MTS feature to Stereo mode (- page 33).
•Make sure the Speakers function in the Audio Setup menu is set correctly (- page 34).
•If you are not receiving a second audio program from a known SAP source, make sure the MTS feature is set to SAP mode (- page 33).
•If you hear audio that seems “incorrect” for the program you are watching (such as music or a foreign language), the SAP mode may be on. Set the MTS feature to Stereo mode (- page 33).
•When using an external audio amplifier, if you connect the amplifier to the VAR. AUDIO OUT terminals, the volume of the TV and amplifier must be set above 0 or you will not hear any sound (- Installation Guide).
Remote control problems
•Make sure the remote control is set to the correct device mode (- pages
•Remove all obstructions between the remote control and the TV.
•The remote control batteries may be dead. Replace the batteries (- page 7).
•Your TV remote control may not operate certain features on your external device. Refer to the owner’s manual for your other device to determine its available features. If your TV remote control does not operate a specific feature on another device, use the remote control that came with the device (- pages
•If the TV still does not act as expected, use the Restore Factory Defaults procedure (- page 22).
Channel tuning problems
•Make sure the remote control is set to the correct device mode (- page 8).
•The channel may have been erased from the channel memory by the Channel Add/Delete feature. Add the channel to the channel memory (- page 17).
•The channel may be blocked by the Channels Block feature. Unblock the channel (- page 37).
•If you are unable to tune digital channels, check the antenna configuration (- page 16). If you are still unable to tune digital channels, clear all channels from the channel list
Closed caption problems
•If the program or video you selected is not closed- captioned, no captions will display
•If text is not available, a black rectangle may appear on- screen. If this happens, turn off the closed caption feature (- page 31).
•A closed caption signal may not display correctly in the following situations: a) when a videotape has been dubbed; b) when the signal reception is weak; or c) when the signal reception is nonstandard (- page 31).
Rating blocking (V-Chip) problems
•If you forget your PIN code: While the PIN code entering screen is displayed, press Efour times within 5 seconds. The PIN code you previously stored will be cleared (- page 35).
•The
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