HM66_EN.book Page 46 Thursday, February 23, 2006 2:49 PM

Chapter 7: Troubleshooting

LED indications

The yellow blue and red/green LED lights on the TV (at the bottom center of the TV) indicate the TV’s status, as described below:

Note: If the TV loses A/C power (e.g., a power outage occurs or the power cord is unplugged), when power is restored, the yellow LED will blink while the TV is booting until the remote control is usable. This is normal and is not a sign of malfunction.

TV front

Yellow LED Blue LED Red/Green LED

“Voice announce” feature

When certain non-standard conditions occur, the LEDs on the TV will blink and the TV will play a recorded

“voice announcement” describing the condition (see the table below for the specific conditions that include a voice announcement).

To repeat the voice announcement and hear additional information, press the MENU button on the TV while the LEDs are blinking.

LED Indication

Condition

Solution

Voice

 

 

 

announce

1) Blue is ON (solid).

The TV is operating

 

properly.

 

 

 

2) Yellow blinks.

In LPS mode (standby

See “Setting the Quick Restart™ feature” (- page 20).

 

with Quick Restart ON).

 

 

 

 

 

 

 

3) Blue is ON (solid).

 

The TV will automatically try to restart itself eight times

 

Yellow blinks.

 

(see item #4).

 

 

 

Note: If the TV is powered off and then quickly on again

 

 

The lamp is not working

when the lamp unit is hot, it may take several minutes

 

for the picture to appear on-screen. This is a property of

 

properly.

 

DLP TV lamp technology and is NOT a sign of

 

 

 

 

 

 

malfunction. For details, see “Setting the Quick

 

 

 

Restart™ feature” and “IMPORTANT NOTICE ABOUT

 

 

 

HOT LAMP RESTART” (- page 21).

 

 

 

 

 

4) Yellow is ON

The lamp is not working

Turn the TV OFF and then ON again. If the problem

 

(solid). Red blinks.

properly after the eighth

“Lamp not

persists, contact Consume Solutions at

 

automatic restart (see

1-800-631-3811.

working”

 

item #3).

 

 

 

 

5) Yellow is ON

The lamp unit door is not

Turn OFF the TV and unplug the power cord. Review

“Lamp door is

(solid).

“Lamp unit replacement and care” in Chapter 8 to

seated properly.

open.”

 

 

ensure that the lamp door is installed securely.

 

6) Red blinks.

Fan stopped

 

“Fan

 

(light engine).

 

stopped.”

7) Blue is ON (solid).

Fan stopped (POD).

 

“Fan

Green blinks.

 

stopped.”

 

 

 

 

 

 

8) Blue blinks slowly.

Abnormal operation of

Turn OFF the TV and unplug the power cord. Plug the

 

BUS line.

power cord in again and turn ON the TV.

 

 

9) Blue blinks quickly.

Power Protect

 

 

Detection.

 

 

 

 

10)Blue blinks quickly.

The color wheel has

 

“Color wheel

Red blinks.

stopped.

 

stopped.”

 

 

 

 

11)Blue blinks quickly.

An abnormal

Turn OFF the TV. Check to make sure all slots and

“Temperature

Yellow blinks.

temperature increase

openings in the TV cabinet are not covered, blocked, or

warning.”

Red blinks.

has occurred.

dusty. Turn ON the TV again.

 

 

 

 

 

If, after trying solutions, the problem still exists:

In the U.S., call TACP Consumer Solutions at 1-800-631-3811.

In Canada, locate the nearest Toshiba authorized service depot by directing your web browser to www.toshiba.ca; click “Home Entertainment,” and then click “Support.”

46

HM66 (E/F) Web 213:276

Page 46
Image 46
Toshiba 56HM66, 50HM66 manual LED indications, LED Indication Condition Solution Voice Announce