TROUBLESHOOTING

Error message

Cause

Solution

Disc Error

• Unplayable disc is inserted in the unit.

• Insert the standardized disc which have

— Please eject the disc. —

• The disc is upside down.

the marks on pages 9-10.

Playback feature may not be available on this disc.

 

• Insert the disc with the labeled side facing up.

Region Error

• Playback is not authorized in the region

• Insert the DVD-video with region codes

— Please eject the disc. —

of the DVD-video which you inserted in

1 or ALL.

Playback is not authorized in your region.

the unit.

 

Parental Lock On

• The current selected parental level

• Check “Parental Lock” setting in

The current selected parental level

prohibits playback.

“Playback” menu (page 84).

prohibits playback.

 

 

Recording Error

• You are trying to record the copy

• You cannot record copy prohibited

This program is not allowed to be recorded.

prohibited program.

programs.

Recording Error

• You are trying to record the copy-once

• Set “Format Mode” to “VR mode” (page

This program is not recordable in Video

program onto the DVD-RW disc in video

27).

mode.

mode.

 

Recording Error

• You are trying to record the copy-once

• Insert the DVD-RW disc in VR mode

This program is not recordable in +VR mode.

program.

(ver.1.1 or 1.2 compatible with CPRM).

Recording Error

• You are trying to record onto the disc

• Insert the recordable disc, and ensure

Cannot record on this disc.

which is unrecordable, or the disc status

the disc status satisfies the recording

 

is unable to record.

requirements (page 9).

 

• The disc is dirty.

• Clean the disc with a cleaning cloth.

 

• The disc is damaged.

• Replace the disc.

Recording Error

• You are trying to record the copy-once

• Insert the DVD-RW disc in VR mode

This program is not allowed to be

program onto the DVD-RW disc which

(ver.1.1 or 1.2 compatible with CPRM).

recorded on this disc.

is not compatible with CPRM.

 

Recording Error

• You are trying to record on to the protected

• Release the disc protect setting in “DVD

This disc is protected and not recordable.

disc which is set in “DVD Menu” menu.

Menu” menu (page 29).

Recording Error

• You are trying to record onto the disc

• Insert the recordable disc with enough

Disc is full.

which has no space for recording.

recording space.

(No area for new recording)

 

 

Recording Error

• You are trying to record onto the DVD-RW/-R

• Delete unnecessary titles (pages 67-68).

You cannot record more than 99 titles on one disc.

on which the number of recording titles

 

(The maximum is 99)

comes up to the maximum (99).

 

Recording Error

• You are trying to record onto the VR mode

• Delete unnecessary chapter marks

You cannot record more than 999 chapters on one disc.

DVD-RW on which the number of recording

(page 73).

(The maximum is 999)

chapters comes up to the maximum (999).

 

Recording Error

• You are trying to record onto the DVD+RW/+R

• Delete unnecessary titles (pages 67-68).

You cannot record more than 49 titles on one disc.

on which the number of recording titles

 

(The maximum is 49)

comes up to the maximum (49).

 

Recording Error

• You are trying to record onto the DVD+RW

• Delete unnecessary chapter marks

You cannot record more than 254 chapters on one disc.

on which the number of recording

(page 73).

(The maximum is 254)

chapters comes up to the maximum (254).

 

Recording Error

• This disc has no space to write the Control

• Delete unnecessary titles (pages 67-68).

You cannot record on this disc as Control

Information when recording or deleting contents.

 

Information is full.

When editing has been repeatedly performed,

 

 

the control Information area may come up to be

 

 

full even the recording area has enough space.

 

Recording Error

• When recordings are performed

• Insert a new disc.

You cannot record on this disc as Power

repeatedly onto an unstable disc, this

 

Calibration Area is full.

area may come up to be full.

 

 

• Every time you insert a disc for recording,

 

 

the disc’s working area will be taken up.

 

 

And if you repeat this frequently, it will

 

 

be used up sooner and you may not be

 

 

able to record full 49 titles.

 

Recording Error

• You are trying to record onto the disc

• Undo the finalizing for this disc

This disc is already finalized.

already finalized.

(page 32).

Recording Error

• You are trying to record onto the

• Set “Make Recording Compatible” to

The disc has no recording compatibility.

unfinalized +VR mode discs recorded

“ON” to rewrite the menu, after that you

(Set “Make Recording Compatible” to

on other unit.

will record to disc (page 34).

“ON” to convert the disc menu.)

 

 

*If you are still having trouble with the unit after checking “TROUBLESHOOTING”, write down the error code and the error description for calling our help line to locate an Authorized Service Center.

Disc Introduction Connections Basic Setup Management Recording Playback Editing Function Setup Others

Frequently Asked Questions

Can I record to CD-RW/-R?

Can I play back DVD-video that is bought in another country?

Can I connect the unit to my PC?

Can I program a timer recording with cable/satellite box?

No, this unit records only DVD.

Possible when the region code of the disc is 1 and All. No, you cannot control the unit by PC.

Yes, you can. Select “L1 (Rear)” or “L2 (Front)” as your recording channel, and leave the cable/satellite box on (pages 18, 26 and 38-41).

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Toshiba D-R420KU owner manual Frequently Asked Questions, Can I record to CD-RW/-R?