TROUBLESHOOTING

 

Symptom

Remedy

 

Timer recording is impossible.

• Press [TIMER SET] for timer standby mode.

 

 

 

 

The remote control does not function.

• Batteries are weak.

D

• There are obstacles between the remote control and the unit.

• The remote control is far from the unit.

V

• There are no batteries in the remote control.

D

• Check if the unit is turned on.

• The remote control is not pointed at the infrared sensor window on the unit.

• Press [DVD] or [VCR], whichever you need. Then, try again.

 

 

V

• Press [TIMER SET] to cancel the timer standby mode.

CThe unit does not operate properly. • When static electricity, etc., causes the unit to operate abnormally,

R

 

 

unplug the unit and then plug it in again.

 

 

Nothing appears on the front panel

• The front panel display goes off when the unit is on standby mode.

 

 

display when the unit is on standby

This is not a malfunction.

 

 

mode.

 

 

 

 

 

 

 

 

 

There is no picture.

• If the setup menu appears on the TV screen, press [RETURN] to exit.

 

• Check if the progressive scan mode is set correctly according to your TV

 

(page 92).

Picture noise appears.

• Clean the disc with a cleaning cloth.

Playback picture from the external

• If the picture output signal from the external devices passes through this

devices connected to this unit is

unit to get to your TV, the copy protection signal applied to some DVD could

distorted.

affect the picture quality. Disconnect the playback device in question and

 

connect it directly to your TV.

There is no sound.

• If you are using DIGITAL AUDIO OUT (COAXIAL) jack, check the setting in

 

“Audio Out” (page 89).

 

• Clean the disc with a cleaning cloth.

Sound is noisy.

• Clean the disc with a cleaning cloth.

The disc does not play back.

• No disc is inserted.

 

• A blank disc is inserted.

 

• The disc is upside down. Insert the disc with the labeled side facing up.

 

• The disc is not correctly inserted.

 

• The unit cannot play back certain discs (such as a CD-ROM) (pages 9-10).

 

• The region code on the DVD-video does not match the unit (page 10).

 

• Moisture has condensed inside the unit. Remove the disc and leave the

 

unit turned on for about 2 hours until the moisture evaporates (page 4).

 

• If the disc was recorded on another recorder, the unit cannot play back

 

the disc if it was not finalized.

DPlayback image freezes for a second. • During the playback of 2 layered disc, picture may freeze for a moment

V

when the 1st layer switches to the 2nd layer. This is not a malfunction.

DDiscs recorded on this unit cannot be • If you are using DVD-RW/-R or DVD+R, please ensure you finalized the

played back on other DVD players. disc after recording (pages 35-36).

The disc does not start playback from • Resume playback was activated (page 58). Press [STOP C] twice.

the beginning.

• You have inserted a disc whose title menu or DVD menu automatically

 

appears on the TV screen when it is first inserted.

The unit starts playing back the disc

• The DVD-video features an auto playback function.

automatically.

 

Some functions such as stop, search, • Depending on the disc, you may not be able to do some of the

or slow-motion playback cannot be

operations. Refer to the instruction manual supplied with the disc.

performed.

 

The language for the sound track

• The title does not have the multilingual audio tracks.

cannot be changed.

• The DVD-video prohibits the changing of the language for the sound

 

track.

The subtitle language cannot be

• Multilingual subtitle are not recorded on the DVD-video.

changed or turned off.

 

The angles cannot be changed.

Multi-angles are not recorded on the DVD-video being played back.

 

• The angle-change operation is whenever possible as long as the disc

 

contains a multi-angle portion. Actual change will be performed when

 

the portion has come up.

 

• The DVD-video prohibits changing angles.

 

• Try changing the angle using the DVD-video’s menu.

Recording does not stop immediately

• It may take a few seconds for the unit to input disc data before

after you press [STOP C].

recording stops.

EN 101

Disc Introduction Connections Basic Setup Management Recording Playback Editing Function Setup VCR Function Others

E9PG0CD_DVR7KC2_EN_v1.indd 101

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Toshiba D-VR7KC2 owner manual Troubleshooting