Troubleshooting and Specifications

Troubleshooting

Table 5 Troubleshooting Suggestions

Condition

Suggestion

 

 

 

• Make sure the AC adapter is plugged into the charging

 

unit and wall outlet.

CHARGE LED does not light when

• Make sure handset is properly seated in charging unit.

• Make sure the battery pack is properly placed in the

handset is placed on charging unit.

handset.

 

 

• Make sure that the charging contacts on the handset

 

and charging unit are clean.

 

 

 

• Make sure that the base unit antenna is fully vertical.

Conversation is interrupted frequently.

• Move closer to the base unit.

 

• Check for low battery warning.

 

 

Warning tone and NO SERVICE

• Move closer to the base unit.

• Make sure the AC adapter is plugged into the base unit

message.

and wall outlet.

 

 

 

 

• The battery pack may be weak. Charge the battery pack

 

for five~six hours.

 

• Make sure the base unit antenna is fully vertical.

Handset doesn’t ring.

• The handset may be too far away from the base unit.

 

• The ringer may be set to Off.

 

• Make sure the AC adapter is plugged into the base unit

 

and wall outlet.

 

 

46

Strata CIX and CTX DKT2204-CT/DKT2304-CT Cordless Digital Telephones

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Toshiba DKT2304-CT manual Troubleshooting and Specifications