If Something Goes Wrong

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The Windows® operating system is not working

Using Startup options to fix problems

If the operating system fails to start properly, you may have to change your system’s configuration or verify the startup procedure to fix the problem. To do this, use the options in the Startup menu.

To open the Startup menu:

1Restart your computer.

2Press F8 when your computer starts and before Windows® starts loading.

The Windows® Advanced Options menu displays these options:

Safe ModeSafe Mode (with Networking)Safe Mode (with Command Prompt)Enable Boot LoggingEnable VGA ModeLast known good configuration (your most recent settings that worked)Directory Services Restore Mode (Windows® domain controllers only)Debugging ModeStart Windows® normallyRebootReturn to OS Choices (menu)

See your Windows® documentation for further explanation.

NOTE

If your computer is connected to a network, the Startup menu

 

may display different versions of Safe mode.