Toshiba G35 ❖Wet finger, ❖Injured finger, ❖Soiled or oily finger, Clean the sensor with a, ❖Enroll two or more fingers, ❖Do not press the sensor strongly

Toshiba Utilities

Fingerprint Authentication Utility

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❖Do not press the sensor strongly.

❖Do not touch the sensor with a wet finger or any wet objects. Keep sensor surface dry and free of water vapor.

❖Do not touch the sensor with a soiled finger. Minute foreign particles on a soiled or dirty finger may scratch the sensor.

❖Do not paste stickers or write on the sensor.

❖Do not touch the sensor with a finger or any object with built-up static electricity.

Observe the following before you swipe your finger on the sensor, whether for fingerprint enrollment/registration or recognition.

❖Wash and dry your hands thoroughly.

❖Remove static electricity from your fingers by touching any metal surface. Static electricity is a common cause of sensor failures, especially during dry seasons such as winter.

❖Clean the sensor with a lint-free cloth. Do not use detergent to clean the sensor.

❖Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate.

❖Soaked or swollen finger (e.g. after taking bath)❖Injured finger❖Wet finger❖Soiled or oily finger❖Extremely dry skin condition on fingerObserve the following to improve the fingerprint recognition success rate.❖Enroll two or more fingers.