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If Something Goes Wrong

Resolving a hardware conflict

5Check for the error again.

6If the error recurs, remove the memory module entirely and check for the error again.

If removing the memory module eliminates the error, the memory module may be faulty. If the error recurs without the memory module installed, the error is not caused by the memory module.

TECHNICAL NOTE: You must have at least one memory module installed for the computer to work.

Power and the batteries

Your computer receives its power through the AC adapter and power cord/cable or from the system batteries (battery, optional high-capacity battery and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adapter or power cord/cable will neither power the computer nor recharge the batteries.

Here are some typical problems and how to solve them:

The AC power light does not come on when you plug in the AC adapter and power cord/cable.

Make sure the AC adapter and power cord/cable are firmly plugged into both the wall outlet and the computer.

If the AC power light still does not come on, check that the wall outlet is working properly by plugging in a lamp or other appliance.

The AC adapter and power cord/cable work correctly, but the battery will not charge.

The battery does not charge while the computer is consuming full power. Try turning off the computer.