Toshiba G710 124

Troubleshooting

Problem	Possible cause	Possible solution
Cannot access	Your service provider is not	Contact your service provider to check your
the Internet	enabling this service	subscription status
	Network settings are missing or	Ensure that the network settings are correct
	incorrect	(see page 94). To obtain the settings,
		contact your service provider.
Storage memory	Too many items stored on the	Delete any unwanted messages, clear the
is low	phone	Internet history, and delete any unwanted
		files
Storage card is	Storage card not installed correctly	Ensure that the storage card is inserted
not recognised		correctly (see page 32)
	Storage card is damaged	Replace the storage card

If these suggested solutions do not solve your problem, please consult your dealer, or call our Technical Support Hotline on 008000 505 2006 from a landline.

Troubleshooting

123

Contents

Page Preface Toshiba Corporation Licenses Declaration of conformity 10 Health and safety Care and maintenance Messaging Text input Applications and multimedia Connectivity Settings Specifications Troubleshooting 120 Purchase record 124 Menu tree End User License Agreements (EULAs) Index Page IMPORTANT: End User License Agreement Reverse Engineering LIMITED WARRANTY LIMITATION OF LIABILITY Third Party Beneficiary Page We, Toshiba Information Systems UK (Ltd), Mobile Communications Division, of Page Page Page Page Fixed Dialling Call Barring Page Page Page Power key Getting started Master Clear Settings Page 1.Earpiece 2.Display screen Back/Clear key 6.Keypad 7.Messaging key - accesses Messaging application Send key 15.Home key - returns to Home Screen LED indicator 17.Volume Up key 18.Volume Down key 19.Cable, phone charging and headset connector 20.Removable antenna interface Camera key Page Start More 2.Select Display > Home Screen Type Icon Description on/off in Connectivity for details Connectivity for details Text input Page Page Page Page Page Low battery indicator Battery information Managing a low battery WARNING: Making a call from the Home Screen Making an emergency call Making a call from Contacts Making a call to a non-defaultnumber Making a call from Call History Dialling the last number called Creating a speed dial Setting up voice mail speed dial Making a call using Speed Dial Inserting an automatic pause in a dialling sequence Inserting a manual pause (wait) in a dialling sequence Inserting an international country code Answering or ignoring a call Putting a call on hold Muting a call Putting a call on speakerphone Putting a call on hands-free Answering or ignoring a second call Swapping between calls Making a second call Creating a conference call Adding a party to a conference call Having a private conversation with a conference call party Viewing Call History Finding a contact from Call History Creating a contact from Call History Deleting a call from Call History Deleting all calls from Call History Viewing Call Timers Resetting Call Timers Creating and sending a text message (SMS) Saving a message as a draft Requesting delivery notification Receiving text messages Replying to a message Forwarding a message Deleting messages Setting up an e-mailaccount automatically Setting up an e-mailaccount manually Automatic Send/ Receive: (HTML or Plain Text) in the Message format: field Message download limit: Finish Creating an e-mail Adding an attachment to an e-mail Digitally signing an e-mail Sending and receiving e-mail Downloading a complete e-mail Downloading an e-mailattachment Viewing an attachment Configuring MMS settings Creating an MMS message Inserting a picture or video Inserting text Inserting audio Using/creating templates Selecting a message background colour Additional MMS message options Receiving MMS messages Switching between messaging accounts Switching between messaging folders Inserting a signature Function key 8/C key Deleting characters Searching the Internet using Live Search Accessing a web page Changing the text size of web pages Showing or hiding pictures on web pages Adding a web page to Favourites Creating a folder in Favourites Accessing a web page from Favourites Deleting a web page from Favourites Viewing the History Clearing temporary files, cookies and History Sending a link Creating a task Changing the status of a task Deleting a task Sorting and filtering tasks Overview of Windows Media Player Mobile Overview of screens and menus Library screen menu items Now Playing screen menu items Playback screen menu items Playback screen controls Playing items stored on your Toshiba phone Playing items stored on a network Troubleshooting Scheduling an appointment Updating an appointment Deleting an appointment Changing the default reminder time Changing the work week display Viewing your agenda for a specific date Viewing your schedule for the next week Viewing your schedule for the next month Sending an appointment Creating a new contact Viewing and editing a contact Deleting a contact Removing a picture from a contact Adding a picture to a contact Assigning a ring tone to a contact Assigning a category to a contact Sending contact information Excel Mobile PowerPoint Mobile Word Mobile Recording a voice note Playing a voice note Setting a voice note as a ringtone Deleting a voice note Starting the Camera Capturing a photograph Capturing a video Camera menu items Changing storage location Viewing pictures and videos Tips for using the camera Pictures & Videos menu items Beam Save to Contact Play Slide Show Send to your space Zoom Calculator GPS Antenna Setting SIM Manager System Info Task Manager Back Exit Installing and setting up ActiveSync Changing ActiveSync settings Starting/stopping synchronisation File Explorer menu items Windows Live Messenger on your Toshiba phone enables you to: To use Windows Live Messenger, you need Windows Live ID credentials Windows Live ID Windows Live Messenger To access Windows Live Messenger: Creating a speed dial for an application Accessing an application using Speed Dial Deleting a speed dial Java Switching radio transmission on/off Switching all wireless functions on/ off Disconnecting current active data connection Changing Bluetooth mode Changing device name Pairing devices Connecting a Bluetooth headset Unpairing devices Beaming an item Configuring your Toshiba phone to receive beamed data Setting up a GPRS connection Setting up a dial-upconnection Setting up a proxy connection Setting up a VPN connection Connecting to intranet URLs Advanced settings Setting up USB to PC Auto Answer Call Barring Call Forwarding Call Options Any key answer Viewing and editing text messages service centre Call Waiting Caller ID Channels Fixed Dialling Networks Setting the network selection type Preferred Networks Connecting to a network Setting the sound for an event Changing the current profile Customising a profile Home Screen Setting a picture as the Home Screen background Start Menu Style Date and Time Alarm Alarm: Device Lock Activating Device Lock Deactivating Device Lock Enabling SIM PIN Disabling SIM PIN Changing SIM PIN Locking the keypad Unlocking the keypad Changing PIN2 Certificates Remove Programs 2.Select More... > Remove Programs Remove 2.Select More... > Power Management Main battery: Regional Settings To edit Regional Settings: 2.Select More... > Regional Settings Locale: Language: To adjust Backlight level: 2.Select More... > More... > Backlight level Accessibility 2.Select More... > More... > Accessibility System font size: Error Reporting 2.Select More... > More... > Error Reporting Error Reporting: Enable Disable Customer Feedback 2.Select More... > More... > Customer Feedback System Information GSM/GPRS/EDGE Frequency Range Continuous Talk Time Continuous Standby Time Dimensions (H × W × D) Audio/Video Interface Problem Possible cause Possible solution Power Management and Backlight level settings need to Call Barring is active Call Forwarding is active Page Page Page Start MICROSOFT SOFTWARE LICENSE TERMS FOR WINDOWS MOBILE 6 SOFTWARE If you comply with these license terms, you have the rights below USE RIGHTS 2.ADDITIONAL LICENSING REQUIREMENTS AND/OR USE RIGHTS Specific Use INTERNET-BASED Consent for Windows Mobile Update Feature NETWORK ACCESS PRODUCT SUPPORT BACKUP COPY 15.NO WARRANTIES FOR THE SOFTWARE End User License Agreement for ArcSoft Software Copyright Warranty Disclaimer Page Governing Law