Problems and troubleshooting
Use the following check list for troubleshooting when you have problems with your unit. Consult your local dealer or service outlet if problems persist.
Be sure all connections are properly made when using with other units.
SYMPTOMS | POSSIBLE SOLUTIONS | |
POWER |
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| • Make sure the power cord is plugged in. | |
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TV/DVD does not operate. | • Try another AC outlet. | |
• Power is off, check fuse or circuit breaker. | ||
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| • Unplug unit, then plug it back in. | |
TV BROADCAST RECEPTION |
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10
Poor sound or No sound | • Station or CATV experiencing problems, tune to another station. 14 | ||
• Check Volume adjustments. | 14 | ||
| • Check for sources of possible interference. | 44 | |
| • Station or CATV experiencing problems, tune to another station. | 14 | |
Poor picture or No picture | • Check antenna or CATV connections, reorient antenna. | 11,12 | |
• Check for sources of possible interference. | 44 | ||
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| • Check picture control adjustments. | 22 | |
•Station or CATV experiencing problems, tune to another station. 14 Poor reception on some channels • Station signal is weak, reorient antenna to receive weaker station. 11,12
| • Check for sources of possible interference. | 44 | |
| • Station or CATV experiencing problems, tune to another station. | 14 | |
Poor color or no color | • Make sure channels are set into memory. | 18 | |
• Check picture control adjustments. | 22 | ||
| • Check antenna or CATV connections, reorient antenna. | 11,12 | |
| • Check for sources of possible interference. | 44 | |
| • Station or CATV experiencing problems, tune to another station. | 14 | |
Picture wobbles or drifts | • Make sure channels are set into memory. | 18 | |
• CATV company is scrambling signal. | – | ||
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| • Check antenna orientation. | 11 | |
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| • Check all CATV connections. | 12 | |
No CATV reception | • Set TV/CATV menu option to the CATV mode. | 17 | |
| • Station or CATV system problems, try another station. | 14 | |
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Horizontal or diagonal bars on | • Check antenna connections, reorient antenna. | 11,12 | |
screen | • Check for sources of possible interference. | 44 | |
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No reception above channel 13 | • Make sure TV/CATV menu option is in the appropriate mode. | 17 | |
• If using antenna, check UHF antenna connections. | 11 | ||
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| • No broadcast on station tuned. | 18 | |
TV shuts off | • Sleep Timer is set. | 15 | |
| • Power interrupted. | – | |
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| • TV station experiencing problems or program tuned is not closed | 14 | |
| captioned. Try another channel. |
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Closed - Caption is not activated. | • Check CATV connection or VHF/UHF antenna, reposition or ro- | 11,12 | |
tate antenna. |
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| • Press CLOSED CAPTION button to turn on the closed caption | 16 | |
| decoder. |
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Display is not shown in your | • Select proper language in the menu options. | 13 | |
language. | |||
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