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Toshiba P100, P105 PC Diagnostic Tool Utility, Start Diagnostics

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PC Diagnostic Tool Utility

PC Diagnostic Tool Utility

This utility can help diagnose problems with devices in your computer. Refer to the online Help documentation within the application for additional help.

To use the PC Diagnostic Tool utility:

1Click Start, All Programs, Toshiba, Utilities, and then PC Diagnostic Tool, or click the PC Diagnostic Tool icon in the Protect & Fix tab of TOSHIBA Assist.

The PC Diagnostic Tool window appears.

(Sample Image) PC Diagnostic Tool window

2Select the devices that you would like to test by clicking the check box that appears to the left of the device.

NOTE	Click the + (plus) and - (minus) symbols to expand and
	collapse the categories.

3Click Start Diagnostics when you are ready to begin the tests.

Contents

Satellite® P100/P105 Series User’s Guide pcsupport.toshiba.com Model: Satellite® P100/P105 Series Recordable and/or ReWritable Drive(s) and Associated Software Warranty Protection of Stored Data Critical Applications FCC Notice “Declaration of Conformity Information” Industry Canada Requirement FCC requirements Disconnection Instructions for IC CS-03Certified Equipment Wireless Interoperability Wireless LAN and Your Health Regulatory Information Canada – Industry Canada (IC) EU Declaration of Conformity VCCI Class B Information Modem Warning Notice Using this Equipment in Japan Device Authorization Radio Approvals for Wireless Devices Page Page Page Page Bluetooth® Wireless Technology Interoperability Bluetooth® Wireless Technology and Your Health Regulatory statements Using this Equipment in Japan 2.4FH1 Device Authorization Optical Drive Safety Instructions Copyright Export Administration Regulation Notice Trademarks Computer Disposal Information Contents This guide Safety icons Other icons used Other documentation Turning on the power Control buttons on the computer commands Moving the computer Computing tips Character keys Ctrl, Fn, and Alt keys Function keys Windows special keys Charging batteries Charging the main battery Charging the RTC battery Monitoring main battery power Determining remaining battery power Exploring audio features Recording sounds Using external speakers or headphones Using PC Cards Inserting a PC Card TOSHIBA Zooming Utility CD/DVD Drive Acoustic Silencer TOSHIBA Accessibility Fingerprint Authentication Utility Fingerprint utility limitations Printer problems Modem problems Wireless networking problems DVD operating problems Data and system configuration backup in Getting Started Starting ConfigFree ConfigFree Utilities Connectivity Doctor Search for Wireless Devices Introduction This guide Safety icons Other icons used Other documentation Service options Getting Started Selecting a place to work Creating a computer-friendlyenvironment Keeping yourself comfortable Precautions 1.Turn off the computer 2.Disconnect the AC adaptor from the power plug socket and computer 3.Remove the battery pack Read the enclosed Instruction Manual for Safety and Comfort ❖Never turn off the computer if a drive light indicates a drive is active Important information on your computer’s cooling fan Setting up your computer Setting up your software Adding optional external devices Connecting to a power source (Sample Illustration) Power cord/cable and AC adaptor To connect AC power to the computer: 1Connect the power cord/cable to the AC adaptor (Sample Illustration) Connecting the power cord/cable to the AC adaptor 2 Plug the AC adaptor cord into the DC-INon the back of the computer (Sample Illustration) Connecting the AC adaptor cord to the computer 3Connect the power cord/cable to a live electrical outlet The AC power light on the indicator panel glows blue Charging the main battery Using the computer for the first time Opening the display panel Your computer’s features and specifications Turning on the power Adding memory (optional) Installing a memory module If the computer is on, begin at step 1; otherwise, skip to step , and then (depending on the system) The Turn off computer or Shut Down window appears 2Click Turn Off or Shut Down Page 10Locate an empty memory module slot on the underside of the computer page another, you must remove the top module first before removing/installing the bottom module Page Page Removing a memory module Warning: Resume Failure Press Any Key to Continue Gently lift the memory module to a (Sample Illustration) Removing the memory module 4Replace the memory module slot cover and tighten the screws 6Turn the computer right side up 7Reconnect the cables Using the TouchPad™ Scrolling with the TouchPad™ Control buttons Disabling or enabling the TouchPad™ 4Click the TouchPAD ON/OFF tab Disable Enable Apply Using the Dual Mode Pad Using Dual Mode Using the Virtual Buttons Enabling Dual Mode Configuring virtual buttons Using external display devices Connecting an external monitor or projector Directing the display output when you turn on the computer 1Press Fn and F5 simultaneously This hot key cycles through the settings in the following order: ❖Built-indisplay only ❖Built-indisplay and external monitor simultaneously Using an external keyboard Using a mouse Connecting a printer Setting up a printer 2Click Add a printer Connecting an optional external diskette drive Turning off the computer Options for turning off the computer Turn Off or Shut Down Hibernation mode Standby mode Using the Turn Off Computer or Shut Down commands Turn Off Shut Down Restarting your computer Using and configuring Hibernation mode Configuring Hibernation mode options Starting again from Hibernation mode Using and configuring Standby mode Configuring Standby mode options Starting again from Standby mode Closing the display panel Caring for your computer Cleaning the computer Moving the computer Using a computer lock Learning the Basics Computing tips Page Using the keyboard Character keys Ctrl, Fn, and Alt keys Function keys Windows special keys Starting a program Starting a program from the Start menu Starting a program from Windows® Explorer Starting a program from the Run dialog box Saving your work Saving files File names Using a file extension Printing your work Backing up your work Restoring your work Using the optical drive Optical drive components Media control buttons Inserting a compact disc Page Playing an audio CD Playing CDs/DVD Creating a CD/DVD Removing a disc with the computer on Removing a disc with the computer off Caring for CD or DVD Discs Toshiba’s online resources Mobile Computing Toshiba’s energy-saverdesign Battery Notice Power management Using additional batteries Charging batteries Charging the main battery Charging the RTC battery Monitoring main battery power input from the AC power supply pack. See “Changing the main battery” on page 114 for information on replacing the main battery ) and the on/off light Power Options Power Meter What to do when the main battery runs low Setting battery alarms Conserving battery power Power Schemes Using a hot key to set the Power Scheme Changing the main battery Removing the battery from the computer Page Inserting a charged battery Taking care of your battery Safety precautions Maximizing battery life Disposing of used batteries Disposing of used batteries www.rbrc.org Traveling tips Exploring the desktop Finding your way around the desktop Icons Start button Taskbar System tray Setting up for communications Determining the COM port Connecting the modem to a telephone line Page Connecting your computer to a network Accessing a network Setting up the connection How to disable the Ethernet LAN port Using Wireless LAN Connectivity An overview of using the Internet The Internet The World Wide Web Internet Service Providers Connecting to the Internet Surfing the Internet Internet features Uploading to, and downloading files from, the Internet Exploring audio features Recording sounds Using a microphone Using external speakers or headphones ❖Optional headphone and S/PDIF jack function at a time ❖Audio out jack This jack lets you connect a pair of external stereo speakers To play back sound files through external speakers or headphones: Using PC Cards Inserting a PC Card Removing a PC Card Setting up a PC Card for your computer Using an ExpressCard™ Inserting an ExpressCard™ Removing an ExpressCard™ Using the Bridge Media Adapter Slot Inserting memory media Removing memory media Using the i.LINK® port Toshiba Utilities TOSHIBA Assist Connect Secure Protect & Fix Optimize Setting passwords Using an instant password Setting a user password Disabling a user password Using a supervisor or user password Setting a supervisor password Deleting a supervisor password Toshiba Password Utility Toshiba Password Utility (Sample Image) Toshiba Password Utility window 3Click Set 4Enter a password, then enter it again to verify 5Click Set PC Diagnostic Tool Utility TOSHIBA Hotkey Utility TOSHIBA SD™ Memory Card Format Utility ❖Quick Format ❖Full Format Mouse Utility Toshiba Hardware Setup Page TOSHIBA Zooming Utility CD/DVD Drive Acoustic Silencer TOSHIBA Accessibility Fingerprint Authentication Utility Fingerprint utility limitations Fingerprint Enrollment Fingerprint Logon Power-onSecurity Enabling Power-onSecurity Fingerprint Management Control Center Fingerprints Settings Help Password Bank Biomenu Registering a new Web page or dialog Replaying a registered Web page or dialog Replaying registrations with multiple forms Replaying a registered dialog Editing an existing registration Deleting a registration How to Delete the Fingerprint Data Care and maintenance of your fingerprint reader Page Fingerprint reader limitations If Something Goes Wrong Problems that are easy to fix Applications End Task 1Click Start, Turn off computer 1Click Start, Shut down Your program performs an illegal operation Problems when you turn on the computer These problems may occur when you turn on the power The computer will not start Press and hold the power switch for at least 10 seconds The computer starts but when you press a key nothing happens The computer displays the message The Windows® operating system is not working Using Startup options to fix problems Internet problems The Windows® XP operating system can help you Resolving a hardware conflict A plan of action Resolving hardware conflicts on your own Interrupt Request Channel Direct Memory Access Plug and Play Resolving conflicts Fixing a problem with Device Manager Disabling a device Checking device properties Resource Driver 6Click Troubleshoot Memory problems Power and the batteries The battery appears not to power the computer for as long as it usually does Keyboard problems Display problems The screen does not look right The built-inscreen flickers Small bright dots appear on your TFT display when you turn on your computer Disk drive problems Error-checking Your hard disk seems very slow System Tools Disk Defragmenter Your data files are damaged or corrupted Some programs run correctly but others do not Optical drive problems Sound system problems PC Card problems Card Information Structure PC Card checklist Resolving PC Card problems The computer stops working (hangs) when you insert a PC Card Follow this procedure before you remove a PC Card: 1Double-clickthe Safely Remove Hardware icon on the System tray 2Select the item you wish to remove 3Click Stop Printer problems Modem problems Wireless networking problems 1Click Start, Control Panel 2Double-click Network Connections 4Select Internet Protocol (TCP/IP), then click Properties 5Select Obtain an IP address automatically Run Special considerations for Windows XP DVD operating problems A blank screen appears while watching a DVD-ROMmovie or title 2Click Properties Screen Saver 4Deselect Shut off Monitor Jumping video lines appear around the DVD-ROMvideo window Desktop Area DVD titles, games, or applications appear distorted Desktop 3Select the Advanced Flat Panel tab 4Click Disable Display Stretch Feature Develop good computing habits Data and system configuration backup in Windows XP Saving system configuration with Restore Points 2Under Pick a Task, click Undo changes to your computer with System Restore Under , click 3Click Create a restore point, and then click Next , and then click Backing up your data to CDs with Windows XP E-mail Newsgroup files and When you have finished copying files to the CD window, click Write these files to CD 10Finally, click Finish Favorites (bookmarks) for Internet Explorer General tips for installing hardware and software If you need further assistance Before you contact Toshiba Contacting Toshiba Toshiba’s Technical Support Web site Toshiba voice contact Other Toshiba Internet Web sites Toshiba’s worldwide offices Italy Centro Direzionale Colleoni Palazzo Perseo Via Paracelso 20041, Agrate Brianza Hot Keys Volume Mute Password security Without a password With a password Maintaining security when the battery is not fully charged Power usage Standby mode Hibernation mode Display modes Display brightness Disabling or enabling wireless devices Disabling or enabling the TouchPad or Dual Mode Pad Zooming applications in/out Keyboard hot keys USA and Canada AustraliaEurope Page Getting Started Starting ConfigFree Page ConfigFree Utilities Connectivity Doctor Page Stay on the task tray Log About Search for Wireless Devices Creating a new wireless connection (Sample Image) Dragging a device to the Access Point (Sample Image) Wireless settings screen 3Enter the SSID/WEP information and connect to the device Wireless settings screen Creating a detected device wireless connection Transferring files using Bluetooth® Send to Bluetooth Devices Disconnecting from a Bluetooth® device Profile Settings Internet settings Devices TCP/IP Profile Captured Items Auto Switch Settings Page ConfigFree SUMMIT Page Using ConfigFree SUMMIT SUMMIT Send to SUMMIT Devices Quick Connect Toshiba Wireless Projector 3Complete the settings. Refer to the online Help if necessary mode to match the settings on the projector (Sample Image) Projector icon when connected with Quick Connect ❖If the Toshiba Wireless Projector utility is closed Direct Link Toshiba Device Using the Automatic Switch Semi-AutomaticSwitch Feature 3Select the Auto Switch (SSID) tab List of target SSIDs and profiles 6Select Automatically switch profiles when connected to this SSID 7Check Automatically switch profile when connected to this SSID Switch Glossary Acronyms 258 Glossary DMA DIMM DOS DPI Terms 260 Glossary original file is lost or damaged basic input/output system (BIOS) — See BIOS BIOS baud rate — The speed at which a communication device, such as a Glossary cache — A section of very fast memory in which frequently used See also CPU cache, L1 cache, L2 cache CD — An individual compact disc. See also CD-ROM CD-ROM 262 Glossary CPU — See central processing unit (CPU) CPU cache cache, L1 cache, L2 cache cursor disk drive diskette document double-click double-density 264 Glossary file document file allocation table (FAT) file name earth, and is the point of reference for voltages in the circuit software Suspend See also diskette the battery save mode. (2) A key or combination of keys that 266 Glossary Internet World Wide Web than main memory. See also cache, CPU cache, L1 cache cache, CPU cache, L1 cache MIDI (Musical Instrument Digital Interface) — A standard for — A standard for modem motherboard MS-DOSprompt — See system prompt 268 Glossary optical drive palette — See color palette time. On your computer, the parallel port provides a parallel device. Most modern printers are parallel. Compare serial RAM (random access memory) — Volatile memory that can be Volatile memory that can be is used for your computer’s main memory. See also memory memory 270 Glossary shortcut software Standby Suspend Wi-Fi World Wide Web (www) Index Index 274 Index Page 276 Index hot swapping fails 203 inserting not recognized 203 problem solving 201, 202 removing setting up 140 Plug and Play 188 port COM 126 Ethernet LAN 130 RGB Page 278 Index