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If Something Goes Wrong

Resolving a hardware conflict

If you need to remove a disc and cannot turn on the computer (for example, if the battery is completely discharged), use a narrow object, such as a straightened paper clip, to press the manual eject button. This button is in the small hole next to the optical drive eject button on the face of the optical drive tray.

Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it.

Some discs run correctly but others do not.

Check the type of disc you are using. The optical drive supports the CD-Recordable (CD-R) and CD-Rewritable (CD-RW) discs; and DVD±R/±RW or DVD RAM discs.

If the problem is with a data CD or DVD, refer to the software’s documentation and check that the hardware configuration meets the program’s needs.

The disc will not come out of the drive when you click the eject button on the screen.

Press the button on the optical drive itself. For additional information see “You press the disc eject button, but the drive tray does not slide out.” on page 199.

Sound system problems

No sound is coming from the computer’s speakers.Adjust the volume control.Try pressing Fn + Esc to see if volume mute is disabled.

If you are using external headphones or speakers, check that they are securely connected to your computer.