Toshiba PDR-M4 instruction manual Customer Support, Warranty Card

Customer Support

Warranty Card

Fill in the required particulars on the Warranty Card at the store of purchase, and store it in a safe place after checking the details described on the card.

The warranty period is one year from the date of purchase.

Customer Support

If you feel that your camera is not in proper working order, first check it referring to your Instruction Manual.

➲“Troubleshooting” (page 104)

If this does not rectify the problem, contact the store of purchase or call the Toshiba Tech Support Line at: (800)829-8318 5:00 a.m. to 5:00 p.m. PST, Mon. to Fri. (except holidays) or e-mail to: dsc.support@tais.toshiba.com

Repairs Within the Warranty Period

We shall repair your camera in accordance with the details described on the Warranty Card. Refer to your Warranty Card.

Repairs Outside the Warranty Period

If your camera’s functions can be sustained by repair, we shall be able to repair the camera for a fee.

Repair Parts Retention Period

Repair parts will be retained for about eight years from discontinuation of production. In principle, repairs can be accepted within this period.

Notify us of the following information when asking for repair:

•Model: PDR-M4

•Situation in which the camera malfunctioned (in as much detail as possible)

•Date of purchase (Refer to Warranty Card.)

•Your name

•Your address

•Your telephone number

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