Before calling service personnel

If you think something is wrong, check the followings before contacting customer service.

If This Happens

Check

 

 

No power

• Is the power cord or battery pack plugged in? Is it connected to the

 

projector?

 

 

Power is lost

• Is the ambient temperature high?

during use

• Is the air intake or air exhaust blocked?

 

 

No picture

• Is the projector turned on?

 

• Are the connections set up correctly?

 

• Are all the connected devices functioning properly?

No audio

• Are the connections set up correctly?

 

 

• Are all the connected devices functioning properly?

 

 

 

 

Picture not

• Is the input signal supported by the projector?

,

displayed

• Is something generating an abnormal video signal, for instance the

correctly

video tape?

 

 

 

 

Picture blurred

• Is the lens dirty?

 

Part of picture

• Is the lens focus adjusted optimally?

 

out of focus

• Is the projection distance within the projector’s supported range?

Is the projector’s screen placement angle tilted too far?

Are the sharpness or sampling phase adjustments off?

Colors too light

• Are the color, tint, R-level, G-level, or B-level adjustments off?

Bad shading

• Is the screen dirty?

 

 

Remote control

• Is the remote control’s battery exhausted?

doesn’t work

• Is the battery inserted into the remote control correctly?

 

• Is the remote control being used within the effective range?

 

• Are there any obstructions between the remote control and projector?

 

• Are there any fluorescent or other bright lights shining at the

 

projector’s infrared remote sensor?

Others

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Toshiba TDP-FF1A manual Before calling service personnel