Troubleshooting Procedures

2.1Troubleshooting

Chapter 2 describes how to determine which Field Replaceable Unit (FRU) in the computer is causing the computer to malfunction. (The “FRU” means the replaceable unit in the field.) The FRUs covered are:

1.

Power supply

8.

LAN

15. HDMI

2.

System Board

9.

Wireless LAN +Bluetooth

 

3.

USB FDD

10. Sound

 

4.

mSATA SSD

11.

SD Card slot

 

5.

Keyboard

12.

Fingerprint Sensor

 

6.

Touch pad

13.

Web camerta

 

7.

Display

14. 3G

 

The Test Program operations are described in Chapter 3. Detailed replacement procedures are described in Chapter 4.

NOTE:

1.Before replacing the system board, execute subtest03 “DMI information save” in 3.3 Setting of the hardware configuration in order to save the DMI information from system board to floppy disk.

2.After replacing the system board, execute the subtest04 “DMI information recovery” and subtest08 “System configuration display” in 3.3 Setting of the hardware configuration in order to copy the DMI information and system information from the floppy disk.

3.Also update with the latest EC/KBC as described in Appendix H “EC/KBC Rewrite Procedures”.

4.After replacing the LCD, update with the latest EC/KBC as described in Appendix H “EC/KBC Rewrite Procedures” to set the SVP parameter.

The implement for the Diagnostics procedures is referred to Chapter 3. Also, following implements are necessary:

1.Phillips screwdrivers (For replacement procedures)

2.Implements for debugging port check

Toshiba MS-DOS system FD

RS-232C cross cable

Test board with debug port test cable

PC for displaying debug port test result

2-6

PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960-883) [CONFIDENTIAL]

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Image 44
Toshiba Z830 manual Troubleshooting, Lan, Usb Fdd

Z830 specifications

The Toshiba Z830, a part of the Satellite range, made its mark in the ultra-portable laptop category when it was launched. Designed for users searching for a blend of performance, portability, and style, the Z830 stood out for several reasons.

One of the most prominent features of the Toshiba Z830 is its ultra-thin and lightweight design. Weighing in at just over 2.5 pounds and measuring less than 0.7 inches in thickness, it was one of the lightest laptops available at its time, making it an ideal choice for frequent travelers and mobile professionals. The chassis is built from a strong magnesium alloy that contributes to its durability while maintaining a sleek silhouette.

Display-wise, the Toshiba Z830 boasts a 13.3-inch LED-backlit display with a resolution of 1366x768 pixels. The screen offers good color reproduction and brightness, providing an adequate experience for productivity tasks and media consumption. The incorporation of an anti-glare finish reduces reflections, further enhancing usability in various lighting conditions.

In terms of performance, the Z830 is powered by Intel's third-generation Core processors, with options ranging from i3 to i7, depending on the configuration. This enables users to run applications smoothly, whether for business tasks, multitasking, or media editing. Accompanying the processors is a solid-state drive (SSD), which provides quick boot times and faster data access compared to traditional hard disk drives.

Connectivity options are abundant in the Toshiba Z830, featuring USB 3.0 ports, HDMI output, and an SD card reader. Additionally, it includes a full-sized keyboard which is comfortable for typing, and a responsive touchpad that supports multi-touch gestures.

On the technological front, the Z830 integrates Wi-Fi and Bluetooth capabilities, ensuring users stay connected whether at home or on the go. The laptop also incorporates Toshiba’s Sleep and Charge technology, allowing users to charge their devices through USB while the laptop is in sleep mode, a convenient feature for those on the move.

Battery life is another strong aspect of the Toshiba Z830, with the ability to last for several hours on a single charge, depending on usage. This makes it suitable for long flights or extended working sessions without the constant need for a power source.

In conclusion, the Toshiba Z830 combines a portable design with robust performance, making it a commendable choice for professionals and students alike. Its blend of advanced features, connectivity options, and user-friendly design underline its reputation as a reliable ultra-portable laptop in its era.