RangeMax Dual Band
•The Wireless LEDs are lit.
If any of the above conditions does not occur, see the following table.
Table 7-2. Troubleshooting with the LEDs
Situation | Recommended Action |
|
|
Power LED is off. | If the Power and other LEDs are off when your router is turned on: |
| • Make sure that the power cord is properly connected to your router |
| and that the power supply adapter is properly connected to a |
| functioning power outlet. |
| • Check that you are using the power adapter supplied by NETGEAR |
| for this product. |
| If the error persists, you have a hardware problem and should contact |
| technical support. |
|
|
Power LED is red. | If the Power LED remains red, there is a fault within the router. |
The power LED turns red when | • Cycle the power to see if the router recovers. |
you depress the Restore Factory | • Clear the router’s configuration to factory defaults. This will set the |
Settings button, and blinks red 3 | router’s IP address to 192.168.0.1. This procedure is explained in |
times when that button is released. | “Restoring the Factory Configuration Settings” in Appendix A. |
This is normal and does not | If the error persists, you might have a hardware problem and should |
indicate a problem. | contact technical support. |
|
|
LEDs never turn off. | When the router is turned on, the LEDs turn on for about 10 seconds |
| and then turn off. If all the LEDs stay on, there is a fault within the |
| router. |
| If all LEDs are still on 1 minute after power up: |
| • Cycle the power to see if the router recovers. |
| • Clear the router’s configuration to factory defaults as explained in |
| “Restoring the Factory Configuration Settings” in Appendix A. |
| If the error persists, you might have a hardware problem and should |
| contact Technical Support at www.netgear.com/support. |
ADSL Link LED is off. | • Disconnect all telephones on the line. If this solves the problem, |
| reconnect the telephones one at a time, being careful to use a |
| microfilter on each telephone. If the microfilters are connected |
| correctly, you should be able to connect all your telephones. |
| • Check that the telephone company has made the connection to your |
| line and tested it. |
| • Verify that you are connected to the correct telephone line. If you |
| have more than one phone line, be sure that you are connected to the |
| line with the ADSL service. It may be necessary to use a swapper if |
| your ADSL signal is on pins 1 and 4 of the |
| |
|
|
Internet LED is red. | The modem router cannot access the Internet. See “Cannot Access the |
| Internet” on page |
|
|
|
|
Troubleshooting |