TROY Group 1300 Section, Troubleshooting / Error Messages, Trouble- shooting by Symptom cont

Models: 8100 and 9000 2300 1320 1200 2100 1300 2200

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Section 4

Troubleshooting / Error Messages

Trouble- shooting by Symptom (cont.)

MICR characters are too thick or too thin.

Printer density setting is too dark or too light.

Your MICR toner cartridge is nearly empty.

Your MICR paper is out of specification so that toner does not adhere properly to the paper.

Faulty MICR toner cartridge.

Use of Non-TROY MICR toner or font.

Use TROY MICR defaults.

TROY MICR toner cartridge should not be used if a LOW TONER message appears on the printer control panel display. (There should be no visual fading across the document).

Refer to TROY MICR paper specifications elsewhere in this guide and consult your paper vendor to ensure you have the correct paper (including correctly preprinted background areas). Also, check to ensure your paper has not altered due to environmental conditions during storage and handling.

Try another TROY MICR toner cartridge. If the cartridge is faulty, return to dealer.

Try TROY MICR toner or font or consult non-TROY manufacturer for assistance.

Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70382-001 Rev. G

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TROY Group 1300, 1320, 2100, 2300, and 9000, 8100 Section, Troubleshooting / Error Messages, Trouble- shooting by Symptom cont