The phone keeps ringing when I answer on an extension.
You may have to change the line mode. Contact Customer Service for instructions.
Audio issues | Possible solutions | ||
Callers sound | | Move the handset closer to the base. | |
| Keep the handset’s battery fully charged. | ||
weak or soft. | |||
| Increase the earpiece volume. | ||
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Check for interference from appliances (microwave ovens, TVs, etc.) or
There’s a lot of |
| wireless devices (baby monitors, WiFi equipment, etc.). Move the handset | ||||||||
noise or static on |
| or base away from the interference source. | ||||||||
| If you use a telecoil hearing aid, turn on | |||||||||
the line | ||||||||||
| If you have any service that uses the phone line, add a DSL or telephone | |||||||||
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| line filter (see p. 23). |
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Caller ID problems |
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No handsets display Caller |
| | Let calls ring twice before answering. | |||||||
ID information. |
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| | Make sure your Caller ID service is active. | |||||
Caller ID displays briefly |
| | You may have to change the line mode. Contact Customer | |||||||
and then clears. |
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| Service for instructions. | |||||
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I can’t transfer calls. |
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| Reset the handset (see p. 23). | ||
Two handsets can’t talk to a caller. |
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| See if any handset is in Privacy Mode. | |||||||
A handset says Unavailable. |
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| | Move the handset closer to the base. | ||||
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| | See if any handset is in Privacy Mode. | |||||
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I can’t register a new handset. |
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| | Reset the handset (see p. 23). | |||||
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| | See if you have 12 registered handsets. | ||||||
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Answering system problems |
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The answering system does not | | Make sure the answering system is on. | ||||||||
work. |
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| | Make sure the base is plugged in. | |||
The system won't record |
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| | See if Record Time is set to Announce Only. | ||||||
messages. |
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| | Delete messages (memory may be full). | |||
A handset can't access the |
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| | See if another handset is using the system. | ||||||
answering system. |
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| | Make sure the phone is in standby. | |||
My outgoing message is gone. |
| | If there was a power failure, | |||||||
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| outgoing message. | ||||||||
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I can’t hear the base speaker. |
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| | Make sure call screening is turned on. | ||||||
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| | Change the base speaker volume. | |||||||
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Messages are incomplete. |
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| | Increase the Record Time. | ||||||
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| | Delete messages (memory may be full). | |||||||
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The system keeps recording when | | You may have to change the line mode. Contact | ||||||||
I answer on an extension. |
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| Customer Service for instructions. | ||||||
