Uniden EXS 9995 manual Quick Reference Chart

TROUBLESHOOTING YOUR NEW PHONE

QUICK REFERENCE CHART

If your phone is not performing to your expectations, please try these simple steps before calling Uniden customer service at (800) 297-1023.

PROBLEM	SUGGESTION
The charge light won’t	• Make sure the AC adapter is plugged into the base
come on when the	and wall outlet.
handset is placed in	• Make sure the handset is properly seated in the base.
the base.
	• Make sure the charging contacts on the handset and
	base are clean.
The audio sounds	• Make sure that the base antenna is in a
weak and/or scratchy.	vertical position.
	• Move the handset and/or base to a different location
	away from metal objects or appliances and try again.
Can’t make or	• Check both ends of the base telephone line cord.
receive calls.	• Make sure the AC adapter is plugged into the base
	and wall outlet.
	• Disconnect the AC adapter for a few minutes, then
	reconnect it.
	• Place the handset back on the charging cradle for a
	few seconds. The status LED blinks indicating that
	the phone has been reset.
The handset doesn’t	• The Nickel-Cadmium battery pack may be weak.
ring or receive a page.	Charge the battery on the base for 15-20 hours.
	• Be sure the antenna in in a vertical position.
	• The handset may be too far away from the base.
	Place the base away from appliances or metal objects.
	• Place the handset back on the charging cradle for a
	few seconds. The status LED blinks indicating that
	the phone has been reset.

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