Troubleshooting

If your phone is not performing to your expectations, please try these simple steps f irst.

Symptom

 

Suggestion

The status LED won´t light

• Make sure the AC adapter is plugged into the base unit and wall outlet.

when the handset is placed

• Make sure the handset is properly seated in the base unit.

in the base unit.

• Make sure the charging contacts on the handset and base unit are clean.

The audio sounds weak

• Press

during a call to help eliminate background noise.

and/or scratchy.

• Make sure that the base unit antenna is in a ver tical position.

 

• Move the handset and/or base unit to a dif ferent location away from metal

 

objects or appliances and try again.

 

• Make sure that you are not too far from the base.

Can´t make or receive calls.

• Check both ends of the base unit telephone line cord.

 

• Make sure the AC adapter is plugged into the base unit and wall outlet.

 

• Disconnect the AC adapter for a few minutes, then reconnect it.

 

• Reset the digital security code (See page 47).

 

• Make sure talk

is pressed.

The handset doesn´t ring

• The battery pack may be weak. Charge the battery on the base unit for

or receive a page.

more than 15 hours.

 

• The handset may be too far away from the base unit.

 

• Place the base unit away from appliances or metal objects.

 

• Reset the digital security code (See page 47).

The Caller ID/CIDCW does not

• The handset was picked up before the second ring.

display.

• The call was placed through a switch board.

 

• Call your local telephone company to verify your Caller ID service

 

is current.

 

 

• Make sure that the CIDCW option is set to “On“ o r “Opt“ .

 

• Charge the handset.

 

 

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A D D I T I O N A L I N F O R M A T I O N

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Uniden TRU 3485 owner manual Troubleshooting