Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first.
| Symptom | Suggestion |
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| The charge LED won't illuminate | • Make sure the AC adapter is plugged into the base or the charger (if you have more than one |
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| when the handset is placed in | handset) and wall outlet. |
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| • Make sure the handset is properly seated in the cradle. |
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| the cradle. |
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| • Make sure the charging contacts on the handset are clean. |
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| The audio sounds weak. | • Move the handset and/or base away from metal objects or appliances and try again. |
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| • Make sure that you are not too far from the base. |
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| • Make sure that you are not too far from the base. |
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| • Make sure the line is not in use. If an out call is already using a line, you cannot use that line to |
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| make another outside call. |
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| Can't make or receive calls. | •Check both ends of the base telephone line cord. |
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| • Make sure the AC adapter is plugged into the base and wall outlet. |
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| • Disconnect the AC adapter for a few minutes, and then reconnect it. |
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| the handset (see “Register the Handset” on page 14). |
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| • Make sure that you are not too far from the base. |
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| The handset doesn't ring or | •Charge the batteries in the handset for |
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| charging cradle. |
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| receive a page. |
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| the handset (see “Register the Handset” on page 14). |
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| • Keep the handset away from microwave ovens, computers, remote control toys, wireless |
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| Severe noise interference. | microphones, alarm systems, intercoms, room monitors, fluorescent lights, and electrical |
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| appliances. |
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| • Move to another location or turn off the source of interference. |
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[ 6 3 ] T R O U B L E S H O O T I N G | w w w . u n i d e n . c o m | |||
